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Data Entry Customer Service

Location:
Boise, ID, 83709
Salary:
$65,000
Posted:
January 18, 2023

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Resume:

Tony Allen

Boise, ID ***** 208-***-**** adurdt@r.postjobfree.com

Professional maintenance technician with 20+ years customer service experience. Knowledge of construction, plumbing, electrical, fabrication, welding, installations, roofing and vehicle repair. Excellent communication skills both written and verbal. Strong organization, problem solving and multitasking abilities. Works well independently or as part of a team.

PROFESSIONAL EXPERIENCE

Service Technician, Mr. Handyman, Boise ID 10/2022 - Present

Provide excellent customer service, collect payments

Handle flooring installation, sinks, faucets, garbage disposals, toilets

Door and window installations, locks, blinds, fencing, siding and painting

Managed estimates for roofing, gutters and gates

Handled vehicle maintenance

Utilized Service Titan program, iPad efficient

Plastic Welder, Micron Technology, Inc., Boise, ID 06/2022 – 10/2022

Fabrication of assemblies and tools

Used prints and documentation to complete projects

Daily use of CNC, mills, routers, panel saw, chop saw, table saw

Hand tools, chisels, hammers, drills and multi-meters

Plastic Welder, JST Manufacturing, Meridian, ID 10/2021 – 06/2022

Plastic fabrication. welding of wet benches

Welder for semiconductor processes

Utilized routers, planers, jointer, panel saw

Referred to blueprints to ensure accuracy of assemblies

Shop Foreman, Burns Tool Repair, Meridian, ID 01/2019 – 10/2021

Received and repaired customer tools incl; drywall tools, bazooka tapers, nail spotters, mud boxes, pumps & glazer heads and power sanders

Pressure wash and repair complex tooling

Ordered parts, created documentation, contacted customers

Handled billing and shipping of items

Service Technician, A-1 Quality Appliance, Boise, ID 06/2021 – 11/2021

Provided outstanding customer service

Ordered parts for a variety of appliances

Handled installation of parts and troubleshooting of issues

Freon inspection and filling

Collected payments, created estimates

Project Manager, Burns Wall & Ceiling, Meridian, ID 08/2018 – 10/2021

Projects included construction, plumbing and electrical

Computer and internet IT, HVAC, drywall and painting

Mechanical assemblies, roofing, metal studs, wood framing, T grid acoustical panels

Installed doors, windows and siding

Sign Fabricator, Golden West Advertising, Boise, ID 03/2015 – 08/2018

Determined scope and project requirements

Coordinated assembly sequences, required methods and materials

Created signs according to blueprints, drawings, written or verbal instructions

Managed painting and vinyl applications

MIG welding, spot welding, TIG and aluminum wire feed

Custom Car Fabricator, Mike Allen Specialties, Boise, ID 04/2007 – 10/2013

Located and ordered parts

MIG & TIG welding, plasma torch

Painting and electrical work

Customer sales of parts and vehicles

Handled social media marketing and listings for sales

Hearth Specialist, Gas Technician, Leisure Time Inc., Boise, ID 04/2003 - 04/2007

Scheduled projects, procured parts

Handled installation of replacement parts and new fireplaces

Handled customer and contractor sales

Managed estimates for installations

Lead Operator, Supervisor, Micron Technology, Inc., Boise, ID 10/1994 – 04/2003

Managed organization of products

Ordered parts, scheduled and directed staff

Handled monthly employee reviews

Schematics and documentation revision

Ordered mechanical assembly parts

Supervised RMA and sub-assembly organization

Organized tooling and work benches

Professional maintenance technician and manager with 20+ years customer service experience. Knowledge of Microsoft Office, data entry, scheduling, leading teams, construction, plumbing, electrical and fabrication. Excellent communication skills both written and verbal. Strong organization, problem solving and multitasking abilities. Works well independently or as part of a team.



Contact this candidate