Customer Service Entry Level

Samantha Carter

**** ***** ****** ****. (Apt ****) Norcross, Ga 30093

Cell: 470-***-****

Email: ***********@*****.***

Career Objectives

Career minded individual seeking opportunities at an entry level position utilizing my Biological Science degree, as well as my customer service, communication, and laboratory & research skills.

Education

Cook High School

Graduation Date: 2015

High School Diploma

University of Georgia

Year Started: 2015 - current

Biological Sciences Major

Skills

-60+WPM

-Laboratory & Microscope

-Dissection and specimen analyzing

-Composing laboratory reports

-Sharp written and verbal communication

-Methods for achieving organizational efficiencies

-Computer skills: Proficient in most Microsoft software (Word, PowerPoint, Excel)

-Transaction processing skills

-Strong work ethics and leadership

-Cooperative decision-making

-Interpersonal skills

-Customer service and hosting skills

-Upselling and cross selling skills

-Problem solving

-Lift 30+ lbs.

-Trustworthy, dependable, and respectable

-Proactive, willing to accept challenges, and quick learner

Professional Experience

June 2021 – Current Omni Allstars (Athens, GA)

Position: Allstar Cheerleading/Sports Coach

-Teaching and education (Ages: 8 – 18)

-Motivation, communication, and listening skills

-Team & individual leadership

-Recruitment capabilities

-Scheduling & drill planning

-Training private lessons

-Sports injury awareness

-Exercise and strength training expertise

-Time management

May 2021 – May 2022 Beef O’ Brady’s (Athens, GA)

Position: Bartender/Server

-Customer service skills

-Transaction processing (cash register operation)

-Upselling and cross selling

-Product knowledge

-Maintained the store to meet the company merchandising standards

-Stocking store merchandise in a presentable arrangement

-Providing food and beverages (non- and alcoholic) to customers

-Teamed with coworkers to provide exceptional customer service

October 2020 – May 2021 Loco’s Pub & Grill (Athens, GA)

Position: Server

-Customer service skills

-Transaction processing (cash register operation)

-Upselling and cross selling

-Product knowledge

-Maintained the store to meet the company merchandising standards

-Stocking store merchandise in a presentable arrangement

-Providing food and beverages (non- and alcoholic) to customers

-Teamed with coworkers to provide exceptional customer service

December 2019 – October 2020 Red Lobster (Athens, GA)

Position: Server

-Customer service skills

-Transaction processing (cash register operation)

-Upselling and cross selling

-Product knowledge

-Maintained the store to meet the company merchandising standards

-Providing food and beverages to customers

-Teamed with coworkers to provide exceptional customer service

August 2018 – August 2019 Texas Roadhouse (Athens, GA)

Position: Hostess/To Go Hostess/Server

-Welcomed guests into the store

-Controlled the flow of incoming store customers

-Organized/managed customer reservations & restaurant waitlist

-Taking customer orders over the phone

-Taking payments by phone

-Customer service skills

-Transaction processing (cash register operation)

-Upselling and cross selling

-Product knowledge

-Maintained the store to meet the company merchandising standards

-Providing food and beverages to customers

-Teamed with coworkers to provide exceptional customer service

References

Available upon request

Contact this candidate