Service Representative Production Associate

Aniya Ayala

NEWARK, JERSEY - **************@*****.***

PROFILE

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving,

inspection and storage operations. Handles diverse materials to achieve high-quality packaging

standards and reduce risk. Brings related experience and dedication to meet production

and quality goals. Also a dedicated Customer Service professional with knowledge of

service delivery and proven multitasking abilities. Committed to maintaining professional

relationships to increase profitability and drive business results

EMPLOYMENT HISTORY

Amazon Delivery Station Warehouse Associate, Amazon

Dec 2021 — Present, Linden

* View prompts on screens and follow direction for some tasks

* Using handheld devices to sort, scan, and prepare orders

* Lift up to 49 pounds

* Using carts, dollies, hand trucks, and other gear to move items around

* View prompts on screens and follow direction for some tasks

* Worked safely around moving machinery.

* Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

* Cleaned and maintained warehouse in compliance with OSHA safety standards.

Production Associate, Hello Fresh

Sep 2020 — Dec 2021, Newark

* Picking, packing and stocking throughout the warchouse

+ Replenishing

* Organized work to meet demanding production goals.

* Inspected final products to assess compliance with quality standards and established

tolerances.

* Checked and wrapped items, placed in boxes and labeled cartons for shipping.

Childcare Assistant Teacher, Family Affair Daycare

Jan 2017 — Sep 2019, Newark

+ Communicated regularly with parents about daily activities and behaviors.

* Assisted lead teacher with snack time, arts and crafts and putting children down for naps.

* Documented daily food attendance, enrollments and withdraws and monthly food claims in

state-regulated system.

Instructed children in health and personal habits, such as eating, resting and toileting.

+ Engaged with children on individual basis to build positive relationships and promote

learning.

* Sanitized toys and play equipment each day to maintain safety and cleanliness.

Observed children to identify individuals in need of additional support and developed

strategies to improve assistance.

Customer Service Representative, Dunkin Donuts

Sep 2018 — Jan 2021

SKILLS

Communication Skills

Ability to Work Under

Pressure

Fast Learner

Computer Skills

Customer Service

Time Management

Problem Solver

Team Player

Detail Oriented

Proficient with MS

Word, Excel, PowerPoint,

Publisher, & internet

research

Stocking and

Replenishing

Contact this candidate