Customer Service Marketing Assistant

RANCEY

RHODE

***************@*****.***

081*******

Block A Stand number 836 Rehoboth

OBJECTIVE

Multi-faceted, efficient, and reliable

administrative professional with 10+ years of

experience supporting management, customer

service personnel, and co workers to improve

internal operations and mitigate risk to the

organization.

SKILLS

Conflict resolution. Team player. Work

unsupervised. Innovative. Excellent people

skills.

REFERENCE

Appolonia Lombaardt - "Specifying dynamics "

Marketing Manager

******************@******************.***

081*******

Olaf Gertze - "AVANI hotels "

Operations manager

**********@*****.***

081*******

Ana Louw - "Bank Windhoek "

Manager

*******@*****.***

061-*******

Paulinus Sheyapo - "Standard bank"

Manager

+264-**-***-****

22/11/2021 -

28/02/2022

07/06/2016 -

01/01/2018

06/08/2014 -

31/10/2014

EXPERIENCE

Specifying dynamics

Marketing assistant

Administration.

Managing marketers

dairies.

Setting up zoom

appointments.

Compiling reports.

Customer service.

AVANI hotels

Surveillance Monitoring

Officer

Administration.

Surveillance investigations.

Overseeing security

operations.

Internal Auditing.

Health and safety

protocols.

CCTV expert.

Risk management.

Loss control.

Bank Windhoek

Administrator

Administration.

Processing cheques.

Record keeping/filling.

01/08/2003 -

02/01/2014

2000

2011

Kalahari Sands Hotel &

Casino

Surveillance Supervisor

Conflict resolution

Administration

Expert knowledge

gaming and

hospitality industry

Industrial relations

Conducting

disiplinary hearings

Surveillance Expert

CCTV

monitoring

Security

supervision(over see

Security protocol )

Indeph customer

service

Handling hold up

situations

Office administration

Incident investigation

Preserve

evidence .

Statement taking and

interogations

Report writing skills.

Detect and combat

money

laundering.

Supervision over

surveillance

Processing of cheques

General office admin.

Monitoring gaming and

hospitality activities.

Enforce health and

safety regulations.

Internal Auditing.

EDUCATION

M&K Gertze High School

Grade 12 (Matric)

29

Maurice Kerrigan

Management Development

Program

70%

2009

2006

2009

2009

2009

2020

Absolute OHS Compliance

Specialists (A.O.C.S)

Incident investigation

Successfully completed

IRCA

Health and safety

certificate

Successfully completed

Heartbeat

First Aid

Successfully completed

Heartbeat

Fire training

Successfully completed

Absolute OHS Compliance

Specialists (A.O.C.S)

Hazard Identification &

Risk assessment

Successfully Completed

Institute of Open Learning

(IOL)

Higher Education Deploma

Ongoing

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