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Name: Patel Jalpa Bharatkumar

Address: Kanjari Road halol

Email: aduqwo@r.postjobfree.com

Mobile no: 962-***-****

Profession: Electrical engineer

Nationality: Indian

Date of Birth: 25/12/1995

Education:

Sr.no Qualification Board Year of Passing Percentage marks 1 10th GSEB 2011 84.05%

2 12th GHSEB 2014 56%

3 Diploma Electrical Engineer GTU 2015 6.15 (CGPA) OBJECTIVE:

Possess strong leadership and successful team building capabilities and better technical, communication, presentation, and customer service skills. STRENGTHS:

1 Good Communication Skills and enjoy responsibilities. 2 Highly proficient in working on Excel, PowerPoint. 3 Working in Tally, SAP Software.

4 A quick learner.

Work Details:

Company Name: - East Africa motor’s Pvt. Ltd.

Responsibilities: - Service Adviser for (Aug-2015 to May-2019)

Making purchase orders of agencies as per required accessories.

Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restrictions to customers in timely manner.

Processes customer payments.

Answers customer questions about services, including when to expect vehicle repairs.

Displays extensive knowledge about products and services.

Uses all methods of customer communication, including online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop- offs, and vehicle pick-ups.

Company Name: - Narmada Toyota.

Responsibilities: - Service Adviser (Dec-2020 to Nov-2021)

Communicates with clients about vehicle problems, insurance questions and warranty issues.

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Maintains positive relationships with clients to ensure repeat and return customers.

Approaches transactions with sales-minded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available.

Answers customer questions about services, including when to expect vehicle repairs.

Displays extensive knowledge about products and services.

Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction.

Uses all methods of customer communication, including online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop- offs, and vehicle pick-ups.

Communicates with technicians about vehicle statuses, and ensures that vehicles will be ready for customer on time.

Making purchase orders of agencies as per required accessories. Company Name: - HDB Finance

Responsibilities: - Loan Officer (Dec-2021 to May-2022)

Evaluate credit worthiness by processing loan applications and documentation within specified limits.

Interview applicants to determine financial eligibility and feasibility of granting loans.

Determine all applicable ratios and metrics and set up debt payment plans.

Communicate with clients either to request or to provide information.

Justify decisions (approvals/rejections) and report on them.

Complete loan contracts and counsel clients on policies and restrictions.

Maintain and update account records.

Assess customer needs, explore all options and introduce different types of loans.

Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas.

Company Name: - Deccan Sales&Service Private Limited

Responsibilities: - Service Coordinator (OCT-2022 TO NOV-2022) Declaration: -

I consider myself familiar with most of the Electrical Engineering Aspects. I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.

(Patel Jalpa B.)

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