CAROLINE L. BURNS

**** *. **** **. ******, AZ ***30 520-***-**** aduqtz@r.postjobfree.com (ALL LOWERCASE)

OBJECTIVE

My ideal employment would allow me to demonstrate my extensive experience in patient care coordination, scheduling and medical records while combining it with explicit detail-oriented customer service. EXPERIENCE

10/2008-CURRENT AKDHC Tucson, AZ

PATIENT CARE COORDINATOR

• Assist in maintaining physician schedules.

• Facilitate and support patient communications with their physicians.

• Document any appointment changes and/or revisions to schedules

• Assist with medical record requests from patients and referring physicians

• Maintain and create new and established patient appointments

• Maintain office equipment, postage machine, fax copier, phones, computers.

• Maintain a positive working relationship with primary care and referring physician offices and hospitals.

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8/2005-10/2008 Coventry (now dba AETNA) Tucson, AZ AIG WORKERS COMPENSATION CLAIMS SPECIALIST

• Review and process claims and adjustments to meet daily processing requirements

• Key pre-coded billing data into system.

• Identifies and forward complex bills to adjustors.

• Follow workers compensation guidelines to evaluate the requested services.

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EDUCATION

2006-2012 Pima Community College Tucson, AZ

• Earned 32 credit hours of medical terminology, coding and billing 1 & 2, health care ethics, pharmacology.

1987-1991 Lebanon High School Lebanon, OR

• High school diploma earned.

• GPA 3.85

• Earned school letter in art, foreign language, and sports REFERENCES

References are available on request.