Chrisyatta N. Thomas
Brandon, MS 39042
Summary: Enthusiastic, Optimistic, self-motivated, individual with excellent customer service and effective communication skills, written and oral. Capable of effectively performing tasks that require multi -tasking, and organizational skills and strong computer literacy skills
Education: Jackson State University May 2013
Bachelor of Science in Criminal Justice
Work Experience:
Friends of Children, Pelahatchie, MS August 2019-Present
Early Headstart Caregiver
Assist in the planning and implementation of daily educational activities for the infants and toddlers assigned to the group.
Provide supervision, personal needs (including hygiene and nutrition) and other related duties assigned by supervisor.
Rite Aid Pharmacy, Madison, MS September 2017-August 2018
Store Manager
Develop business strategies to raise our customers’ pool, expand store traffic
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers’ satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers
Burlington Coat Factory, Jackson, MS Dec 2014 -Sept. 2017
Loss Prevention Associate
Deliver excellent customer service and demonstrate a high degree of professionalism
Conduct surveillance to detect and apprehend shoplifters
Conduct routine inspections of the facility to maintain protection of assets/security
Monitor closed circuit television systems
Enforce company standards as they relate to security and safety procedures
Orientate new hire associates in matters of loss prevention
Conduct safety inspections and comply with weekly audits
Represent Burlington Coat Factory in court proceedings associated with Loss Prevention apprehensions and investigations when necessary
Ensure physical security by controlling access of associates and visitors
Sociology Department, Jackson, MS Aug 2014 – May 2015
Office Assistant
Performed office duties such as typing, filing, printing and faxing
Prepared documents
Answered multiple phone lines
Edited and proofread documents, proposals, publications and reports Received and screened incoming correspondence
Firehouse Subs, Flowood, MS Sept 2013 – Dec 2013
Crew member/Cashier
Prepared sub sandwiches as ordered by customers
Collected money from the customers and made change
Ensured the eating area was clean: restocked supplies, cleaned tables, took out trash, cleaned floors
Followed all regulations set by the company
Criminal Justice Department, Jackson, MS Aug 2011 - Apr 2013
Office Assistant
Performed office duties such as typing, filing, printing and faxing
Prepared documents
Answered multiple phone lines
Edited and proofread documents, proposals, publications and reports Received and screened incoming correspondence
Primos Cafe, Ridgeland, MS March 2009 – June 2011
Cashier
Maintain a positive attitude and smile
Greet customers as they approach the cash register and be polite with customers during the transaction
Maintain an organized, neat and clean cashier station
Stocked service areas with paper goods, condiments, beverages, and food items as needed
Sears Roebuck, Jackson, MS, Aug 2011 – Apr 2013
Cashier
Provided excellent customer service
Assist customers, answered phones
Completed customer transactions accurately and efficiently at point-of-sale
Executed consistent operational and selling processes
Activities: Advanced Choir and Community Service at the Jackson Heart Study,
Alpha Phi Sigma Honor Society,
Skills: Balancing receipts, Securing and Closing Store, Internet Search, Microsoft Office Word, Excel, PowerPoint, 2003-2010, Windows XP Vista, 7, Data Entry
References: Cassandra Welchlin, L.S.W
635 Rich Drive Jackson, MS 39209
MS childcare activist, Campaigner, Community leader
Etta F. Morgan
3724 64th Avenue
Tuscaloosa, AL 35401
Department Chair at Jackson State University
Chadwick Shook
213 Pinehills Drive
Hattiesburg, MS 39042
Family Law lawyer, Assistant Professor at Jackson State University
Mark Anthony
1421 Mossline Drive
Jackson, MS 39211
Adjunct Professor at Jackson State University