Verification Specialist Data Entry

Lisa Davis

***** **** ***** ****, *******, TX ***62 832-***-**** *************@*****.***

Objective

Energetic professional with 15+ years of customer service seeking a position that will allow me to utilize and expand my knowledge and be able to help people.

Education

·Texas School of Business - Friendswood, TX - March 2012 to November 2012

Skills & Abilities

MANAGEMENT

·Manage Contract billing and insurance department, worked AR to ensure timely filing, train all new employees, manage projects, and answer customer/facility complaints.

COMMUNICATION

·Work well with fellow colleagues, have great patience when training employees, able to cultivate blossoming relationships with new clients, facilities, and families, outgoing and energetic.

Experience

OFFICE MANAGER/ BILLING SPECIALIST SASS JUNE 2020 TO NOV 2022

·Manage the billing staff, train new employees, credentialed all insurance, posted all accounts receivable, answered calls from patients/insurance/facilities and resolve issues, billed insurance/patients, 10-key proficiency, completed insurance (re) verification, authorization for all insurance, work aging reports.

RECEPTIONIST OAKBEND PHYSICAL THERAPY SEPT 2018 TO SEPT 2020

·Answer phones, collect patient payments in person and over the phone, data entry, greet and assist new patients with paperwork, verify insurance, assist with cleaning rooms, assist the office manager with tasks, 10-key proficiency.

BILLING DIRECTOR WINDSOR EMS JUNE 2017- JUNE 2018

·Manage the billing staff, train new employees, assist the team with billing issues, posted all accounts receivable, answered calls from patients/insurance/facilities and resolve issues, billed insurance/patients, 10-key proficiency.

INS. VERIFICATION SPECIALIST PRINCIPLE HEALTH SYSTEMS NOV 2015- JUNE 2017

·Review Requisition forms to ensure accuracy, verify insurance coverage and interact with clinics via phone, fax or email to receive missing/incorrect requisition data or missing documents. Verify insurance via Availity, direct insurance websites, and call as needed, complete follow-up so that the specimens are for lab submission.

BILLING AND COLLECTION SPECIALIST PULMONARY RX JAN 2015- OCT 2015

·DME collections for sleep and asthma patients, insurance verification, billing and rebills if necessary, appeals, filing corrected claims, checking authorization status, and answering phones to assist patients with billing questions and payments.

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