Asset Manager Technical Advisor

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Dear Sir / Madam

Please consider the qualifications, experience, and education, for this Asset Manager Position. Previous experience entailed best practices, to be a part of the knowledge support team. Currently, I am working with the team to ensure that computer and software certification contracts, life-cycle management, is followed. Primary focus on current assignment as well as, end of life computers, to ensure that they are returned, and decommissioned, successfully. Responsible for documenting and designing work-flow swim-lanes (MS Visio). This to ensure steps are followed to ensure proper tracking as well as disposal procedures to erase data are followed for 3,500 USA user base.

Responsible for computer and software process and procedure documents, for overall team improvements. We consulted with external vendors and internal department members, to ensure minimal customer downtime, with the best quality of service. Completed the ITIL Foundations certification, this philosophy is a fine guideline to enhance, to meet most team goals.

Please consider my qualifications to meet the company requirements. Please let me know a convenient time to call. Thank you for your time and consideration for this opportunity.

Sincerely,

Craig Roberge