HENRY HALL NEWELL III

Medway, MA ***** aduqlr@r.postjobfree.com www.linkedin.com/in/henry-h-newell-iii

COMPUTER OPERATOR III

Computer Operator with a proven track record as a successful lead operator for the processing, management and storage of files, input systems, and other information. Demonstrated business, technical, and analytical expertise.

SKILLS AND EXPERIENCE

Knowledge of AS/400 IBM iSeries Computer Operating System.

Oracle JDEdwards Enterpriseone and JBA Business Software Systems.

Experience with Help System ROBOT Console Explorer, ROBOT Network Explorer and ROBOT Schedule Explorer.

Working experience with Skybot and Automate Scheduler.

MIMIX Disaster Recovery Replication System.

Microsoft System Center and SQL Server Management Studio.

Microsoft Enterprise Management Monitoring Console.

Working Experience with SAP R/3.

Experience with Control-M Enterprise Manager.

Training with Tivoli Workload Scheduler 8.6 Operations and Scheduling.

Experience with Remote Desk Top Connection.

ASG – Remote Desk Top System.

Working Knowledge of Microsoft Share Point Workspace, Commvault (Simpana Commcell Console), Avaya One-X Communicator System.

Working knowledge of Workday Enterprise Systems.

Working Experience with problem / incident management systems: ITSM (Remedy), HEAT and Service Now

HDI Customer Service Representative Certificate.

Backup and assist the Help Desk as needed.

EXPERIENCE

Medtronic plc (Covidien, Tyco Healthcare), Mansfield, MA 07/2004 – 08/2022

Computer Operator III

Supporting production and development processing activities in a 7x24 global data center with over 1000 Intel servers and 30+ IBM AS/400 partitions.

Working in a fast paced environment supporting manufacturing and distribution services worldwide.

Processed batch schedules, performing and monitoring backups, monitoring and maintaining the systems, applications and data center environment on a continuous basis.

Utilizing monitoring tools for performing tasks specific to the shift by following set procedures and work instructions to meet predetermined service level objectives.

Perform monitoring and processes on multiple systems and platforms, escalating any issues in a timely manner.

Software: RBTSLEEPER, MIMIX, IBM MQ, WAS, EDI, SEQUEL, BRMS, ROBOT, TRAX, BPCS, IMCOM,

KMAIL, RITA, DATATHREAD, FAXCOM, GOANYWHERE, VMWARE, MICROSOFT TEAMS,

PULSE CONNECT, OUTLOOK OFFICE 365, CISCO SOFTPHONE, IBM CLOUD, NEW RELIC,

CYBERARK, EVERBRIDGE, WORKDAY

ADDITIONAL RELEVANT EXPERIENCE

Bayer Diagnostics (Chiron, Ciba Corning), Medfield, MA

Lead Computer Operator

New England Deaconess Hospital, Boston, MA

Computer Operator

Sub-Contractor, self-employed

Carpenter

Capone General Contractors, Norfolk, MA

Carpenter/Laborer

Talbots Clothing/Electronic Data Systems, Hingham, MA

Computer Operator

EDUCATION

Computer Learning Center of Boston, Somerville, MA

Certificate in Computer Programming.

Comprehensive training in three programming languages utilizing DOS, JCL, and VM/CMS x-edit on an IBM 4331 system.

Wrote programs involving business application using RPGII, COBOL and Assembler.

Northeastern University, Boston, MA

Courses included: Criminal Justice, Business Transportation and Basic programming courses.

Activities: Executive member of Phi Gamma Pi fraternity, intramural sports and volunteer at the Ronald McDonald House and Bloodmobile.

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