Trayvia Gibbs

Katy, TX *****

aduqkr@r.postjobfree.com

+1-832-***-****

Experience with customer service, great problem solver, quick learner when it comes to change in environment, and very detail oriented.

Authorized to work in the US for any employer

Work Experience

Hair Stylist

Houston, TX

August 2017 to Present

Hair stylist providing high quality styles. I specialize in styles such as box braids, silk press, knotless braids, spring twist, senegalese twist, cornrows, butterfly locs, faux locs, crochet, ponytails, dread startup/retwist and more.

Driver/Operator

METRO LIFT - Houston, TX

January 2020 to December 2021

Picking up and dropping off special needs/disabled clients, assisting clients in and out of destinations, loading clients on to bus, keeping a timely schedule while making sure to respect driving safety rules. Customer Service Representative

Harris County Toll Road Authority - Houston, TX

August 2018 to January 2020

Responsibilities include establishing accounts, payment plans and handling problems and/or customer complaints. Handles heavy phone call volume. Processes Payments, data entry, handles inquiries regarding invoices, and educating customers.

Customer Service Representative

Cox Communications Inc. - Houston, TX

May 2017 to August 2018

Responsibilities include assisting customers by troubleshooting and resolving issues over the phone, recommending products that will best suit the customer, and showing the customer good customer service while doing all of the above. Accomplishments include top sales on my team on multiple occasions.

Provider

TOUCH OF CLASS - Houston, TX

November 2013 to June 2017

Job duties include assisting special needs client with daily activities as needed, taking the client to where they may want or need to go, preparing meals, and laundry. CALL CENTER CUSTOMER SERVICE REPRESENTATIVE

ACADEMY SPORTS+OUT- DOORS - Katy, TX

2016 to 2017

Customer service job duties included resolving customer complaints in a productive manor, assisting customers with online ordering or order status, making sure the customer is satisfied at all times. Education

HOUSTON COMMUNITY COLLEGE - Houston, TX

2013 to 2015

Skills

• CPT (Less than 1 year)

• Excel (Less than 1 year)

• ICD (Less than 1 year)

• ICD-9 (Less than 1 year)

• Microsoft Word (Less than 1 year)

• Data Entry (1 year)

• CSR

• Customer Care

• Call Center

• Customer Service

• Customer Support

Additional Information

SKILLS

Skills include Microsoft Word, Excel, and Powerpoint, Oracle, ICD-9, CPT, and HCPCS

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