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Academic Advisor Customer Service

Location:
Pittsburgh, PA
Salary:
75,000
Posted:
January 17, 2023

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Resume:

TARA RITTELMANN

**** ********* **** ****** ***** PA

724-***-****

************@*****.***

EDUCATION

Youngstown State University October 2020- May 2022

Master of Science in Education

Teacher Education- Curriculum and Instruction

Digital Teaching and Learning Online

Magna Cum Laude

Slippery Rock University of Pennsylvania August 2010-December 2014

B.A. Early Childhood Education with minor in Exceptionalities

Magna Cum Laude

PROFESSIONAL EXPERIENCE

Academic Advisor for the Pennsylvania Cyber Charter School December 2015-Current

Background includes:

Provides guidance, support, and customer service to students and families.

Analyze and verify academic records and transcripts

First point of contact for families for communication and customer service

Monitor students’ academic progress and analyze instructional data

Perform internal and external course transfers

Create schedules meeting grade level expectations and state standards

Substitute Teacher: Third Grade Elementary August 2015-December 2015

Background includes:

Supervising and facilitating lessons, unit plans, and activities focused on state standards and regulations

Experience in behavioral management, student cooperation, formative and summative assessment

Communication with school administers and families, based on students’ behavior and academic performance

Therapeutic Staff Support for Watson Institute June 2015 – August 2015

Background Includes:

Completion of daily paperwork based on child’s behaviors and goals set through their Individualized Educational Program

Communication with students’ families and Watson Institute supervisors based on the individuals’ specified goal

Learning Support at Freedom Area School District January 2015 - June 2015

Background Includes:

Facilitating classroom procedures and assessments

Managing lesson plans and activities in a special education setting

Administering Action Research Project focusing on attention deficit in the classroom



Contact this candidate