Reservation Agent Front Desk
Resume:
Ashley Elrod
Reservation Agent
Murfreesboro, TN
aduqjp@r.postjobfree.com
Results-oriented and dedicated business professional with demonstrated success as a hotel Management within the
hotel industry. History of providing effective leadership with focus on total organizational coordination to efficiently
manage operations, supervise high performing teams, and oversee staff. Extensive background in accounting, P&L,
with the proven ability to control cost. Experienced in managing hotels. Track record of exceeding goals, boosting
sales, and increasing revenue without compromising customer service. Authorized to work in the US for any employer
Work Experience
Core Member
Verizon - Murfreesboro, TN
Present
Work on billing for customers account, work with store reps to fix failed activations Reservation Agent
Sanderling Resort and Spa - Duck, NC
January 2013 to October 2014
Making reservations, and processing third party reservations
● Work at front desk checking and guest
● Did sales calls to increase business in off season, and book weddings and groups yearly
● Assign all rooms
Front Office Manager
Comfort Inn South - Nags Head, NC
April 2009 to November 2012
Revenue management, in charge of making sure rates are in marking. planning rates yearly, also keeping up with inventory management.
● Working with a budget, doing all HR for front desk
● Did sales calls to increase business in off season, and book weddings and groups yearly
● Oversaw operations and maximized profitability
Front Desk Clerk
Sea Ranch Hotel - Kill Devil Hills, NC
October 2004 to March 2008
Provided customer service
● Help open small business after hurricane
● Worked as night audit
Education
Salem High School - Virginia Beach, VA
Management
College of The Albemarle - Manteo, NC
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