Loan Processor

Sandy Dimoska

***** ******* ******

Garden Grove, CA 92840

Cell: 973-***-**** ********@*****.***

SUMMARY OF QUALIFICATIONS

Over 20 years’ experience in the mortgage industry as loan processor, financial specialist, administration, and management. In my most recent experience, I have been processing Refinance and Purchase loans with a high closing ratio, an ability to multitask and great attention to detail, and meet deadlines in a high volume environment. Solid reputation for building trusting relationships with customers and all internal and external parties. Key strengths include:

Excellent Communicator

Highly Organized

Income Calculations

Superior Problem Solver

Adaptable to Change

Product Knowledge

PROFESSIONAL EXPERIENCE

Loan Processor, Bay Equity Home Loans 08/2020 – 12/2022

Liaison between account executives, loan operations, appraiser, closing agents, and customers.

Maintained a pipeline of 30-50 loans from origination to funding.

Monitored loans daily and followed up with clients on outstanding conditions.

Knowledge of guidelines, principles of credit, income, title and appraisals.

Proficient using DU, LP and various other automated underwriting systems.

Processing Manager, Mortgage Solutions Network 06/2013 – 07/2020

Supervised a team of processors by delegating new submissions, problem solving, and training to keep the process proficient with the changing market and guidelines.

Collected all required documentation and screened customers financial for base off loan modification and short sale guidelines.

Structured customers’ financial packages; debt vs. income based off various investor guidelines.

Initiated contact with varies lenders regarding the customer’s loan modification options.

Informed the clients, case managers, and management of progress and lender feedback.

Worked with Foreclosure Attorneys’ and lenders to stop foreclosure sale auction dates.

Production Manager/Operations, SC Law Group 09/2009 – 05/2013

Assisted attorneys and agents by providing backend office support and successfully handled client accounts through developing a relationship, interpersonal skills, a commitment to excellence, and dedication to the client and company.

Provided quality customer service, generating repeat customers, referrals, and increased revenue.

Assisted management in coordinating meetings, researching, and structuring the work flow.

Proficient in Microsoft Word, Excel, Outlook, Point, Encompass

EDUCATION

Chubb Institute • Certified Network Technician • Parsippany, NJ • 2002

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