RAFAEL M. NAVARRO

CELL 850-***-****

RAFAEL.PANAMA_CITY_BEACH.FL

aduqi9@r.postjobfree.com

QUALIFICATION SUMMARY

Eighteen plus years of experience in insurance claims as an adjuster specializing in high-volume, fast- paced catastrophe claims for several carriers. Well versed with various policy types from homeowner, commercial and condominium both field and desk adjuster positions. Highly skilled as an estimator, worked writing estimates for mitigation companies and attorneys, proficient with all Xactware software. Excellent negotiation skills, worked as an insurance appraiser and as a liaison for several attorneys for alternative dispute resolution claims. Thirty-six years as a contractor, held a Florida Contractor’s license, well versed in material identification. Owned a contracting and water mitigation business. Strong work ethic, self-motivated, organized and reliable. Detail oriented, adaptable, and strong focus on customer service. Works well in group settings or independently. Bilingual, Spanish and English. EXPERIENCE

2022 - 2022, Plymouth Rock Insurance Company, Claims Examiner Daily Claims, Fire, Theft, Water damage, Sewer back up 2022 - 2022, Raphael and Associates, Berkshire and Hathaway (Guard) Commercial Claims Examiner, Completed complex BP06 and BP10 claims. 2021 - 2022, Ryze Claims Solution, Hurricane IDA, New Jersey, field, Florida, daily claims. 2020 - 2021, United Water Restoration, Property Estimator, Water, Mold and Fire. Review / write contracts, Xactimate Estimates Level II Cert, Contract Management, Change Orders, Job, Cost Analysis (PNL), Materials acquisition and logistics, Staffing logistics, Emergency Response logistics.

2020 - 2021, Paul Davis of The Gables – Property Estimator Review / write contracts, Xactimate Estimates Level II Cert, Contract Management, Change Orders, Job, Cost Analysis (PNL), Materials acquisition and logistics, Staffing logistics, Emergency Response logistics.

2019 - 2020 Blueline Prevention Service – Consulting, property inspector / estimator for acquisition 2018 – 2020, American Strategic Insurance (CTR) Eberl Claim Services Dailey Commercial Field claims large commercial

2017 - 2018, Vericlaim a Sedgwick Claims Management Services – Field claims representative large commercial, residential and daily claims in South Florida, Naples and the keys - Hurricane Irma

2014 - 2017, Eberls / State Farm Insurance Company - Florida, Daytona Beach Field claim representative, Hurricane Mathew, Claims Representative, commercial claims, Field 2 steep story trainer

2014 - 2014, IMS Claims Services/ St. Johns, Centauri, Gulf Stream, United Property and Casualty Central Florida, Orlando - Daily claims, field adjuster and residential claims 2006 - 2017, E.A. Renfroe / State Farm Insurance Company – Florida, Jacksonville Claims Representative, commercial claims, Field 2 steep story trainer 2008 - 2008, A.C. Roman and Associates, Inc. - New York Daily claims adjuster for Tower Hill Group, Citizens SIU / large loss 2006 - 2006, Specialty Adjusting International – Florida Daily claims adjuster, Lloyds of London claims, commercial daily claims. 2008 - 2009, Eagle Adjusting Services, Inc. – Indiana Daily claims adjuster for Countrywide, Balboa, USF&G, USAA, Assurant, Encompass, GE, Traveler's, New Hampshire, Lexington, MetLife, American Modern, Liberty Mutual, Tower Hill, and Zurich.

2006 - 2008, All Cat Claims Services - Stockdale, Texas Daily claims adjuster for USAA, both commercial and residential LICENSES & CERTIFICATIONS

Florida Resident Adjuster license - #P079661 NPN- 8201587

10+ state insurance adjuster licenses -numbers available upon request

Xactimate Level II - Xact Address RAFAEL.PANAMA_CITY_BEACH.FL

CAM (Condominium Association Manager license) #42894

Certified NFIP claims adjuster – license #09050322

HVAC technician License

Rope and Harness Certified, Texas, 2012

Certified with Liberty Mutual, USAA, Nationwide, Citizens, State Farm (auto)

General Contractor License

REFERENCES ARE AVAILABLE UPON REQUEST