Jerry Handsman

**** ****** ******

Scotch Plains, NJ 07076

Cell: 908-***-****

aduq9s@r.postjobfree.com

Summary:

Experienced Software Quality Assurance professional with extensive experience in Software Development Life Cycle. Expert in Linux OS and commands including shell scripting. Excellent analytical and communication skills. Earlier development programming in C, Fortran and PL/1. Previous test experience includes SQL. Experience with test management/defect management and reporting tools including Jira.

Professional Experience:

Consultant to FIS Global Services July, 2021 – January, 2022

Software Tester for client AT&T

Extensive analysis, development and testing of newly created Linux shell scripts to convert

Retirement Portfolio processing from MVS JCL environment to Linux Server environment. the Additional tools used in this work included WinScp, Putty, VMWare Horizon Client (ie – Virtual Desktop), TortoiseSVN for Source Code Control, and Jira for Agile Project management.

INSYS Group / LuxoftUSA February, 2017 – December, 2020

Software Tester for client AT&T

Create and execute test plans for Extraction, Translation and Load (ETL) compliance project. The test plans created for each release were implemented in Microsoft Excel Spreadsheets which included the test inputs, results and summary of results for the testing of the trouble tickets for the release and the regression test suite run for the release. ETL consisted of shell script data stream input processing which would convert different data streams into commonly formatted

output records to be stored into Vertica data base tables for Voice, Data, SMS and Cell tables.

Extensive use of Linux OS and shell script, and SQL for Oracle and Vertica databases. This was tested for monthly releases and patch releases. I automated the manual processing of 20 input

Streams by the creation of multiple shell scripts to be run from the start of the streamer input processing through the ingestion into the Vertica database tables. In addition to the monthly regression testing created from the automation, all trouble tickets were created as needed.

Jira for trouble ticket tracking. This was used to create trouble tickets as needed and to status all testing and resolution of all trouble tickets.

Vertica SQL was used to query the database for appropriate candidates for testing, to look at counts and contents of records before and after new processing. In addition SQL was used to create or modify data as appropriate for Trouble Ticket esting.

HCL Technologies, America August, 2014 – June, 2016

Wireless Software Tester

For each release review requirements, create test cases, document test plans,

test every load, create trouble reports, verify fixes, status test results, generate

summary reports. This testing included OA&M processing which included Retrofits

which were upgrades to the customer software when there were modifications to the

database schema and significant fixes or improvements to the software. Also tested were

as needed Software Upgrades which would introduce software fixes and/or enhancements.

Support customer – verification of contents for field software, real-time support for

Customer FOAs, Root Cause Analysis (RCA) of defects as needed. Creation of regression test suites to test with each software delivery to verify the integrity of the base software and subsequent fixes delivered.

Use of Test Management System(TMS), ClearCase Management System (CCMS), and

Agile for tools and methodologies used in test cycles. This included statusing and documenting

all of the Trouble Tickets that were tested as part of the delivered Software Upgraded or Retrofit.

Alcatel-Lucent August, 1998 – July, 2014

Wireless Software Tester

This was exactly the same as the one above for HCL Technologies, America August, 2014 – June, 2016

Landline Telecommunications System Tester 1996 - 1998

Interface testing with other Telephony Systems

Use of Sybase SQL for data creation, modification and testing.

Customer Support and System Test 1986 – 1996

Support and Testing of Networking Systems for Customer Trouble Reporting and

Trouble resolution systems for Telecommunications service.

Customer Support and Implementation 1985

Customer support and implementation for Telephone Companies systems to monitor

customer call queues for customer support bureaus.

Billing System Software Development 1985

Special assignment – Attend 1 week RAMIS RDBMS course and write RAMIS programs

to consolidate numerous billing statement outputs into numerous summary reports in

an IBM/CMS environment

Operations and Customer Support 1984

Responsible for all operational aspect for early Wireless Autoplex-100 Cellular Engineering

System for several Bell System customers. Use of IBM base Model -204 Relational DBMS.

PL/1 Software Developer 1980 – 1984

PL/1 software development for Office Inventory and Maintenance system for Bell System customers. IBM/MVS based mainframes with use of Job Control Language (JCL)

Automated Concepts Inc. 1979 – 1980

Various contracting assignments as a contractor including PL/1 Maintenance Programmer,

Fortran programming for a financial tracking system, and a DOS to OS conversion

Sterling Drug International 1977 – 1979

PL/1 Programmer

Re-implement an entire General Ledger and Financial reporting system in PL/1 language.

New York Life Insurance Company 1975 – 1977

PL/1 Programmer Trainee, PL/1 Programmer

Maintenance Programming of numerous Life Insurance Software programs in PL/1.

Education:

Columbia University, New York, NY

1998 – 1999

2 Masters Courses in Wireless Technology: Wireless Communication; Wireless and Mobile Computing

New Jersey Institute of Technology Newark, NJ

1981 – 1986

30 Master’s Credits for Computer Science Major

SUNY Albany Albany, NY

1975

BS Mathematics, Computer Science Minor

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