Customer Service/Data Input
Resume:
Julia Bradley
Julia Bradley
Rutherfordton, NC 28138
*******@*****.***
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Skills
Problem solving
Costumer service
Leadership
Multitasking
Computer
Managing money
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Experience
Scouts Table / Server
July 2021- PRESENT, Bostic NC
Provide excellent customer services
Greet customers and present menus
Make suggestions based on their preferences
Take and serve food/drinks orders
Up-sell when appropriate
Keep tables clean and tidy at all times
Deliver checks and collect payments
Cooperate and communicate with all serving and kitchen staff
Adhere to all relevant health department rules/regulations and all customer service guidelines
Geneva Riverside / Housekeeping Assistant Manager
August 2020 - July 2021, Lake Lure NC
Carry out change to improve process.
Engage in initiative to improve service.
Ensure sustainable business operations through adoption of environmental practices.
Make use of critical thinking and analytical skills at work.
Manage a diverse service setting.
Manage operations for service excellence.
Manage guest experience.
Manage guest/residents’ concerns and feedback.
Oversee housekeeping operations in rooms, laundry and public area.
Read and assess work reports.
Solve problems and make decisions at supervisory level.
Support workplace relations and diversity.
Support strategies and work plans.
Take measures to prevent loss/risk.
The 1927 Lake Lure Inn / Housekeeping Assistant Manager
June 2017 - May 2020, Lake Lure NC
Carry out change to improve process.
Coach team members to enhance service performance.
Engage in initiative to improve service.
Ensure sustainable business operations through adoption of environmental practices.
Foster teams’ initiatives and creativity.
Lead team to build operational plan.
Make use of critical thinking and analytical skills at work.
Manage a diverse service setting.
Manage operations for service excellence.
Manage guest experience.
Manage guest/residents’ concerns and feedback.
Oversee housekeeping operations in rooms, laundry and public area.
Read and assess work reports.
Solve problems and make decisions at supervisory level.
Support workplace relations and diversity.
Support innovation process within own scope of work in business unit.
Support strategies and work plans.
Take measures to prevent loss/risk.
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Education
Certification
School Name / High School
September 2021 - PRESENT, Online
High School Diploma
ServSafe
July 2021
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