Data Entry Emergency Dispatcher

Brandon Warren

***** ***** ** #** ** Cajon, CA **021 619-***-**** ***********@*****.***

Objective

To utilize my skills in customer service, data entry and attention to detail to provide an excellent and professional experience for customers and co-workers alike. Education

• El Capitan High School, Lakeside, CA

• General Education June 1999

• General Studies

• ITT College of Technology, San Diego, CA

• Network and Security Management

• Completed classwork in Microsoft Office applications, data entry, code writing, basic computer navigation, setting up firewalls.

Experience

June 2016 – Current

Emergency Dispatcher GreatCall Inc Carlsbad, CA Internationally certified in emergency medical and police dispatching, current CPR/First Aid certification, providing customer service in high stress environments throughout the United States, trained as an acting supervisor if needed, able to multi task and aid both customers and local police and medical agencies simultaneously, able to adhere to a high standard of dependability. June 2013 – June 2016

Fuel Dispatcher Vista Energy Transport San Diego, CA Provided top notch customer service and accuracy when fulfilling customer needs, able to answer multi line phones, able to take charge of unhappy customers and provide reassurance and a positive outcome in whatever situation arises.

Acknowledgements

• 70 WPM

• CPR/First Aid w/ AED certification

• Proficient in Microsoft applications

• Multi line phones

• Top notch customer service since 1999

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