Jonathan Friedman M.S.

408-***-****

adupzv@r.postjobfree.com

SUMMARY Driven, hardworking manager with excellent communication and leadership skills with 15 years of experience. Strong focus on development, emotional intelligence, partnerships, ethics, and increasing revenue. Easy-going, fun-loving, wellness, and nature lover.

EXPERIENCE Project Coordinator

Fluent Solar – Lakewood, CO (August 2022 - Current)

●Spearhead 3-6 Solar Projects at a time, using organizational and communication skills to ensure all project steps and requirements are met timely.

●In-Home Sales Presentations

●Outside Sales

●Top Team Sales

In-Home Sales Expert

AT&T – Centennial, CO (June 2022 - August 2022)

●100% Travel to Customer’s homes during installations to help customers set up online accounts and make sure they were getting the most out of all of the products and services available to drive company sales and team metrics.

●Customer Experience

●Self Management

●Product Knowledge

Retail Store Manager

Xfinity – Longmont, CO (January 2020 - June 2022)

●Oversaw a team of 15 in fast-paced retail setting, providing day to day guidance as well as team trainings and individual feedback as needed in order to create a safe, collaborative, and customer-oriented working environment

●Turnover reduction of 25% YoY

●Community partnership resulting in 15% Monthly Sales Increase

●Awarded Top Customer Satisfaction in Company Twice with 50% Increase in Scores

●Developed Several Leaders from Team leads to Store Managers

Assistant Retail Manager

Comcast Cable Corporation – Longmont, CO - Thornton, CO - Chico, CA (May 2017 - January 2020)

●Supported Store Manager along with another ASM leader in training sales personnel in all aspects of retail store operations and products in order to increase revenue and create a culture of development and accountability

●Emotional Intelligence, Empathy and Sales Trainer

●Operations Lead

●Coaching up Transformational Leadership

●Top 3 Store of 40 in California 3 Times

Sales Consultant

Comcast Cable Corporation – Chico, CA (January 2015 – May 2017)

●Mastered sales process and product knowledge in order to increase overall sales metrics while peer coaching to help create a competitive sales environment that was friendly and fun

●Team Lead

●Employee SpokesPerson

●19th of 400 Sales Ranking

Group Exercise Supervisor

CAMPUS RECREATION CENTER – Chico, CA (March 2013 – May 2015)

●Oversaw a team of 35 group exercise instructors in performing daily classes, while conducting audits of all classes for timeliness, effectiveness and participant satisfaction

●Class Management and Optimization

●DEI Hiring and Training

●300% Participation and Offerings Growth

EDUCATION CALIFORNIA STATE UNIVERSITY, CHICO

B.A. Psychology

ARIZONA STATE UNIVERSITY, TEMPE

B.A. Technological Entrepreneurship and Management

Capella University - 2022

M.S. - Industrial / Organizational Psychology, Distinguished

SKILLS Google Suite, Microsoft Office, Adobe Photoshop, Illustrator, CSG, Tableau, Workday, Net Promoter Score, Customer Experience, Transformational Leadership, DEI, Employee Experience, Development, Sales Presentation, Sales Training

REFERENCES Available upon Request

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