Administrative Assistant Data Entry
Resume:
Kristi Gordon
** **** **** **********, ** ***** 870-***-**** ******************@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional with healthcare industry experience. Able to provide administrative support and function as the primary interface between the patient and the provider. Follow policies, procedures, and guidelines to assure consistent quality. Ability to discreetly manage large amounts of sensitive and confidential information.
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Electronic Health Records – PointClickCare EHR.
Video Communication Platform – Zoom.
Microsoft Office Applications – Word, PowerPoint, and Outlook; Type 40 WPM.
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing
Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information
HIPAA Compliance Medical Laws & Ethics CMS1500 Claim Form Billing Cycle Claims Appeal Process
Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO
Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology
EDUCATION & CERTIFICATION
Ultimate Medical Academy
Associate of Applied Science Degree / Health Sciences – Medical Administrative Assistant, 2022
State of Arkansas Department of Health Services Long Term Care Facility
Certified Nursing Assistant (CNA) (# 050083570705E)
PROFESSIONAL EXPERIENCE
The Springs of Batesville – Batesville, AR
11/2018 – 06/2022
Business Office Manager 04/2022-06/2022
Daily census and Midnight census
Replying to emails
Applying for Medicaid, or Medicare
Verifying insurance upon admission and during stay
Answering phone
Handling payment from family
Communicating with DHS, Family, and Residents
Billing
Handling Trust Fund for Residents
Input of new Residents in to EHR with all information provided before admission
Medical Records Director 01/2022- 04/2022
Obtaining Medical Records
Uploading Documents in HER
Communicating effectively with lawyers, families, and staff
Gathering documentation to Release Medical Records properly
Faxing Records when requested
Certified Nursing Assistant 11/2018-01/2022
Take vital signs and assist with activities of daily living – personal hygiene, mobility, and feeding.
Communicate and interact effectively and tactfully with patients, visitors, families, peers, and supervisory staff.
Document and report observations of patient behavior, complaints, and physical symptoms.
Maintain confidentiality standards of protected health information in accordance with HIPAA guidelines.
White River Area on Aging Agency – Heber Springs, AR 06/2017 – 07/2018
Home Health Aide
Assisted with activities of daily living, personal hygiene, mobility, and feeding.
Handled light housekeeping duties, prepared meals, and transported to locations outside the home.
Completed daily logs documenting patient condition and activities and any changes to patient care plan.
Mountain Meadows Health and Rehabilitation – Batesville, AR 10/2011 – 02/2016
Certified Nursing Assistant
Took vital signs and assisted with basic patient care activities and with procedures ordered by physician.
Reported findings or changes in physical and emotional conditions to nursing staff.
Maintained effective relationships and communication with patients, families, management, and staff.
VOLUNTEER EXPERIENCE
Volunteer with NADC Headstart in Batesville, AR
Work in partnership with parents to assess child needs and to set goals.
Reference Contacts
Crystal Wojcik 870-***-****
Tasha Pintiagua 870-***-****
Edith Lopez 870-***-****
Contact this candidate