Administrative Assistant Data Entry

Kristi Gordon

** **** **** **********, ** ***** 870-***-**** adupzk@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional with healthcare industry experience. Able to provide administrative support and function as the primary interface between the patient and the provider. Follow policies, procedures, and guidelines to assure consistent quality. Ability to discreetly manage large amounts of sensitive and confidential information.

Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.

Electronic Health Records – PointClickCare EHR.

Video Communication Platform – Zoom.

Microsoft Office Applications – Word, PowerPoint, and Outlook; Type 40 WPM.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Medical Transcription Patient Processing

Patient Registration Medical Records Management Check In Check Out Data Entry Release of Information

HIPAA Compliance Medical Laws & Ethics CMS1500 Claim Form Billing Cycle Claims Appeal Process

Medical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPO

Basic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & Physiology

EDUCATION & CERTIFICATION

Ultimate Medical Academy

Associate of Applied Science Degree / Health Sciences – Medical Administrative Assistant, 2022

State of Arkansas Department of Health Services Long Term Care Facility

Certified Nursing Assistant (CNA) (# 050083570705E)

PROFESSIONAL EXPERIENCE

The Springs of Batesville – Batesville, AR

11/2018 – 06/2022

Business Office Manager 04/2022-06/2022

Daily census and Midnight census

Replying to emails

Applying for Medicaid, or Medicare

Verifying insurance upon admission and during stay

Answering phone

Handling payment from family

Communicating with DHS, Family, and Residents

Billing

Handling Trust Fund for Residents

Input of new Residents in to EHR with all information provided before admission

Medical Records Director 01/2022- 04/2022

Obtaining Medical Records

Uploading Documents in HER

Communicating effectively with lawyers, families, and staff

Gathering documentation to Release Medical Records properly

Faxing Records when requested

Certified Nursing Assistant 11/2018-01/2022

Take vital signs and assist with activities of daily living – personal hygiene, mobility, and feeding.

Communicate and interact effectively and tactfully with patients, visitors, families, peers, and supervisory staff.

Document and report observations of patient behavior, complaints, and physical symptoms.

Maintain confidentiality standards of protected health information in accordance with HIPAA guidelines.

White River Area on Aging Agency – Heber Springs, AR 06/2017 – 07/2018

Home Health Aide

Assisted with activities of daily living, personal hygiene, mobility, and feeding.

Handled light housekeeping duties, prepared meals, and transported to locations outside the home.

Completed daily logs documenting patient condition and activities and any changes to patient care plan.

Mountain Meadows Health and Rehabilitation – Batesville, AR 10/2011 – 02/2016

Certified Nursing Assistant

Took vital signs and assisted with basic patient care activities and with procedures ordered by physician.

Reported findings or changes in physical and emotional conditions to nursing staff.

Maintained effective relationships and communication with patients, families, management, and staff.

VOLUNTEER EXPERIENCE

Volunteer with NADC Headstart in Batesville, AR

Work in partnership with parents to assess child needs and to set goals.

Reference Contacts

Crystal Wojcik 870-***-****

Tasha Pintiagua 870-***-****

Edith Lopez 870-***-****

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