Service Representative Agent

Brittany Harris

**** ******* ***, *********, **, 47905-1950, US 872-***-**** ******.**@*****.***

Hardworking individual with 10 years of telecommuting experience meeting customer needs. Reliable Customer Service Representative with extensive experience in high-pressure sales and account management situations.

Well-qualified

Consistently demonstrated a strong work ethic and a willingness to follow company policies and procedures. Solid team player with a cooperative and positive attitude. Data entry

MS Office proficiency

Strategic sales knowledge

Multi-line phone talent

International sales support

Credit card processing

Training development aptitude

Warehousing functions

Sales expertise

Service-oriented self-starter

Business Communications - 2026

IVY TECH - East Chicago, IN

Customer Service Agent

NexRep - Portland, ME

I am a highly motivated individual that works hard to get the customers top satisfaction . Consistently met or exceeded speed, accuracy, and volume goals. Used [Skill] and [Skill] to nurture customer relationships, which resulted in lucrative business opportunities. Streamlined the process.

Entered customer information into a customized computer system using [Software] to document and organize client records.

Answered over [Number] calls per [Timeframe] to meet the fast-paced call center demands. Customer Service Representative Certificate

First Aid/CPR Certified

ServSafe

Supervised team of 15 staff members.

Used Microsoft Excel to develop inventory tracking spreadsheets. Telephone Service: Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

Resolved product issue through consumer testing.

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

CERTIFICATIONS

ACCOMPLISHMENTS

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