Dental Assistant Customer Service
Resume:
Jennie Stoltz
Havre, MT *****
**********@*****.***
Caregiver 30 years experience
Business owner 10 years
Private Chef 2 years
Management 15 years
Scout leader 9 years
Service Unit Manager for GSA 2 years
Willing to relocate to: Great Falls, MT - Butte, MT Authorized to work in the US for any employer
Work Experience
Area Manager
ANGEL CARE, LLC. - Great Falls, MT
May 2022 to Present
I complete client assessments, marketing, scheduling, hiring, disciplinary action, monitoring, training. In Home Caregiver
Angel Care Home Care - Havre, MT
June 2020 to Present
I travel to clients homes and provide care by assisting with daily living tasks. I provide companionship, personal care, home care, meal prep, menu planning, shopping,household cleaning, transportation to appointments and accompany clients to other outside activities. Dental Assistant
Dr. Lee Laeupple - Havre, MT
January 2019 to May 2020
I prepared patients and instruments for procedures, I greeted patients and made them feel at ease, sterilized instruments, prepped operatories for procedures, made appointments, entered patient information into digital charting using Softdent, mafe appointments and took and recorded payments, performed four handed dentistry, took dental x-rays and cleaned. Owner and Operator
Pup Do's - Havre, MT
August 2006 to October 2014
Responsibilities
I made appointments, answered the phone, groomed pets, did book keeping, general maintenance, purchasing, inventory, book keeping, hiring and terminating when needed, and other general business responsibilities.
Accomplishments
I built a grooming business from the ground up and made it successful enough to hire an assistant. When I closed I had a dedicated clientele of which many had been coming to see me for years. Skills Used
Managed the business in its entirety.
Business Owner
Pup Do's
2007 to 2014
Owner and operator
Dental Assistant/Front Office
Dr. Laeupple - Havre, MT
January 2018
I assist the dentist in procedures such as composite fillings, radiography, crowns, impressions, extractions, root canal therapy, TMJ therapy, amalgam fillings, orthodontics, treatment plan logging, and make sure infection control is implemented before, during and after procedures, keep operatories instruments and other items clean and ready for use, inventory and ordering of needed items, and scheduling and transactions.
Education
Some college in Nursing
High school diploma or GED
Skills
• Operations (5 years)
• Inventory (3 years)
• Microsoft Word (5 years)
• Word
• Dental Assistant (1 year)
• sterilization (2 years)
• Dental (1 year)
• infection control (1 year)
• CPR (8 years)
• Receptionist (3 years)
• Scheduling (8 years)
• Chairside Assisting (1 year)
• Pet Grooming (8 years)
• Animal Care (8 years)
• Employee Evaluation
• Retail Sales (10+ years)
• Cash Handling (10+ years)
• Veterinary Assistant (1 year)
• HIPAA (10+ years)
• English (10+ years)
• Meal Preparation
• Caregiving (10+ years)
• Clerical Experience (8 years)
• Driving
• Cooking
• Pet Care
• Leadership
• Hotel experience
• Management
• Hospitality (1 year)
• Front desk (1 year)
• Supervising experience
• Administrative experience
• Filing
• Home care
• Customer service
• Patient monitoring
• 4G/LTE
• Kennel Experience
• Customer service (10+ years)
Certifications and Licenses
Life Coach
Present
I have completed the hours required including peer review and testing to become a a certified Life Coach.
Dental Radiology
DANB Radiography Certification
July 2019 to Present
DANB infection Control
July 2019 to Present
CPR Certification
First Aid Certification
Assessments
Following Directions — Proficient
May 2020
Following multi-step instructions.
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
May 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Verbal Communication — Highly Proficient
May 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Front Desk Agent (Hotel) — Highly Proficient
June 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient
Customer Service — Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient
Attention to Detail — Familiar
March 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Customer focus & orientation — Highly Proficient
May 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Attention to detail — Proficient
February 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Scheduling — Familiar
February 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Scheduling — Familiar
February 2021
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Active listening — Proficient
January 2021
Actively listening and appropriately responding in conversations Full results: Proficient
Management & leadership skills: Impact & influence — Familiar June 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar
Supervisory skills: Motivating & assessing employees — Highly Proficient May 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient
Retail customer service — Proficient
January 2023
Responding to customer situations in a retail setting Full results: Proficient
Work style: Reliability — Proficient
January 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
Project timeline management — Familiar
June 2020
Prioritizing and allocating time to effectively achieve project deliverables Full results: Familiar
Sales skills — Proficient
May 2021
Influencing and negotiating with customers
Full results: Proficient
Bookkeeping — Familiar
January 2023
Calculating and determining the accuracy of financial data Full results: Familiar
Home health aide skills — Proficient
January 2023
Providing care to patients in a home setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Girl Scout Leader
October 2009 to August 2018
I lead GIrl Scouts for 9 years, following their program directives. Additional Information
I am an energetic and positive person seeking to give my loyal service to my employer. I am dedicated and punctual as well as people oriented and capable of meeting deadlines.
Contact this candidate