Service Representative Teacher Assistant
Resume:
Kayla Cress
**** * ***** **** *** Queen Creek, AZ 85142 *********@*****.*** 480-***-****
OBJECTIVE
To utilize both professional skills and experience to further increase performance goals with a progressive organization that promotes individual prosperity.
EMPLOYMENT
Rise Services Mesa, AZ
Group Home Coordinator July 2022 – Present
Scheduled house staff
Assigned chores
Set route schedules for pick ups
Direct care to members that lived in house
Monthly progress reports
Managed monthly home budgets
Took clients to Dr appointments/ medical appointments
Dispensed medication to clients
Managed weekly medication counts
Managed group home shopping
Grainger Tempe, AZ
Customer Service Representative August 2021 – December 2021
Assisting customers with orders
Processing payments/Invoices
Looking up correct items for customers
East Valley Learning Center Chandler, AZ
Teacher Assistant November 2019 – March 2020
Teaching children from 1 years old to 5 years old
Setting lesson plans
Feeding and changing children
Aspen Dental Chandler, AZ
Customer Service Representative August 2019- November 2019
Answer incoming customer calls
Scheduling new patients dental appointments
Updating patients profiles
GC Services Mesa, AZ
Customer Service Representative January 2017 – August 2019
•Answer incoming customer calls.
•Reporting of various customer outages and emergencies.
•Assist customers with understanding of charges and rates.
•Help customers with billings and payment options.
•Handle customer complaints and desires.
Auto Zone Mesa, AZ
Retail Manager May 2016 – January 2017
•Establish Merchandising
•Front Cashier
•Conduct monthly supply inventory
•Verify parts availability
•Schedule both employee assignments and shifts
Banner Desert Medical Center Mesa, AZ
Room Service Associate March 2015 – May 2016.
•Conduct inventory control by managing stock supply.
•Restock incoming shipments.
•Receive & direct customer orders.
•Maintain daily cleanliness.
Ross Dress for Less Mesa, AZ
Shift Lead Supervisor February 2013 – October 2014
•Process customer’s orders and returns
•Assign various duties to associates and configure break times
•Verify price on products.
•Assist management with opening and closing procedures.
EDUCATION
Desert Hills High School – Gilbert, AZ Class of 2010
High School Diploma
Penn Foster 2020-Present
College
Finger Print Clearance Card
Drivers License
REFERENCES
Brittney Willson – Friend
Phyllis Huffines – Friend
Lonnie Hernandez – Previous Manager
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