Timothy Williams
**** ********* **. *******, ** *7088
adupvz@r.postjobfree.com
CUSTOMER SERVICE REPRESENTATIVE
Overview
More than twelve years of experience working in reputable establishments in management and support roles. Recognized for delivering unparalleled customer service. A verifiable track record of success backed by impeccable references. Areas of expertise include:
●Exceptional Customer Service
●Employee Management
●Cleanliness of Location
●Results Driven Mindset
●Problem Solving
●Computer/POS Scanning Use
Employment
Corner Bakery Cafe 05/2019 - 03/2020
Cashier/Expeditor
●Took money in the form of cash, credit card, or check
●Dispensed correct change
●Maintained a clean and organized work area
●Control and oversee dishes before they leave the kitchen
●Ensure all orders are prepared in a timely manner
●Assist and manage the final preparation of different foods and dishes
Courtyard by Marriott. 12/2016 - 08/2018
BISTRO SERVER
●Prepared food and drink orders for guests
●Maintained high levels of customer satisfaction
●Handled money
●Maintained a clean and organized work area
Marshalls, Houston, TX 01/2012 – 03/2017
CUSTOMER SERVICE COORDINATOR
●Provide outstanding customer service to improve customer satisfaction and relationship.
●Maintain competent understanding of company’s products, their functions, and alternatives
●Organize, distributes, and verifies the work of others and participate in their training
Marshalls, Houston, TX 07/2009 - 01/2012
CASHIER
●Greeted customers and determined their needs and wants
●Recommended merchandise based on individual requirements
●Accurately operated POS system provided efficient customer service in a timely manner
Education
Bachelor of Science in Culinary Management The International Culinary Institute at the Art Institute of Houston
Certifications
Learn2Serve Texas Food Manager Certification
References Available Upon Request