Center Agent Data Entry

Nancy L. King

*** ********* ***** ****, **********, TN 38562 931-***-**** ************@*****.***

Objective:

I have over 21 years of experience at prioritizing and completing simultaneous tasks while achieving demanding service goals. I am a customer-oriented team player with expertise in handling multiple responsibilities, outgoing and detailed oriented and I will provide exceptional customer service, data entry and my many years of employment, I will apply my experience at this job and make a great employee.

Experience:

2022 - 2023

Call Center Agent Adecco Express, INC. Remote

Provided Customers with excellent customer service, handled inbound/outbound calls in efficient and courtesy matters according to company policy. Provided customers with help on placing orders, refunding or reshipping damaged/not received merchandise and any other Customer Service needs as they arose. Worked together as a Team member with Tier 2, to provide the Customer Service needs of the customer on a daily basis. Assignment Complete and Assignment done according to Adecco and Express with Excellent completion of assisgnment.

2019 – 2021

Data Entry Maranatha Women’s Ministries, INC. Gainesboro,TN Entered daily entries into TN-WITS program, worked with the team and clients, kept records of all classes and activities performed, very inter-personal with the clients, perform any misc. Task as needed and etc.

2020 – 2021

Call Center Agent TTI Floorcare, INC. Cookeville, TN

Provided Customers with excellent customer service, handled the calls in efficient and courtesy matters according to company policy. Provided customers help with orders, faulty merchandise and money back guarantees, along with other things that come on a daily basis.

2018 – 2019

Caregiver Home Caregivers Cookeville, TN

Engaged client in physical and mental activities to sustain a better quality of life for the elderly.

1996 – 2013

Customer Service Representative Arts Uniq Cookeville, TN Provided efficient customer service, worked in accts receivable and payables, reception area and performed multiple tasks on a daily basis. Worked with CEO of company and as a Team player.

Education:

Jackson County High School-Diploma-1991

Tri-County Vocational School-Office Occupations-Certificate-1989-1991

Skills:

TN-WITS Certified

Microsoft Office

Data Entry

Customer Service, Sales, Receptionist and Accts Receivabe and Payable, etc.

Record Keeping and Bookkeeping

Multi-line telephone skills

Office equipment operations

Detail-oriented

Organization and efficiency

Flexible

Multi-tasking ability

Great inter-personal skills

Learn new things quickly

Attentive and accountable

Call Center Agent

Team Oriented

Able to make decisions within Company Policy

Contact this candidate