Work Experience

Education

Michigan State University - East Lansing, MI

August 2014 - May 2018

Erin Rae Cummins

Greeting and receiving visitors, providing park information as needed Operating telephone system and switchboard to relay incoming and internal calls to proper stations

Coordinating shelter and program reservations for park patrons Performing a variety of routine and complex technical and administrative tasks Implement Metropark ideas, events, and activities

Analyze departmental documents for appropriate distribution and filing Collect permit fees and balance cash receipts at the end of each shift Knowledgeable about park rules, regulations, and policies’ regarding facilities Assist park operations and responsible for operating company vehicles Responsible for radio communication between park police and other staff Responsible for training toll employees and in charge of shift breaks Establish long-term customer relationships through prompt and courteous service

May 2014 - June 2020

Huron-Clinton Metropolitan Authority - Brighton, MI Office Receptionist & Toll Attendant

11149 Homeshore Drive

Pinckney, MI 48169

734-***-****

adupv6@r.postjobfree.com

Bachelor of Science in Advertising Management

Minors in Graphic Design & Public Relations

Overall GPA: 3.56

www.linkedin.com/in/erinraecummins

MS Word

HTML & CSS

MS Access

MS Excel

MS Powerpoint

Facebook Ads

Google Ads

SKILLS

Blackbaud Products

Customer Service

Critical Thinker

Team Liaison

Support Analytics & Logistics team members in compiling reports, design, proof reading, and producing materials for NKFM programs Support Accounting and Development by preparing and distributing fundraising reports including: daily, affiliate and end-of-month donations Daily processing of donations, pledges, and recording gifts in database system Update and maintain individual and organizational records in Raiser’s Edge to ensure correct preferences and contact detail are entered Maintain the donor database by performing necessary system updates including de-duplicating and system maintenance on a regular basis Assist with the coordination of memorial and honor gift acknowledgments Summarize and analyze NKFM program data for reports as requested Work within a data management system to create forms that help support NKFM program coordinators

Maintain proactive working relationships with volunteers, contributors, NKFM staff, and general public

June 2020 - Current

National Kidney Foundation of Michigan - Ann Arbor, MI Senior Administrative Assistant

BING

HIPPA

Google AD Words

Formstack

Level I, II, III

Raiser's Edge NXT

Fundamentals

Created opportunity reports with Facebook, Snapchat & LinkedIn data for Account Managers to present to clients to show potential audience and frequency sizes

Worked in excel to format data to upload audiences to Facebook & Google Assisted with content creation and copyrighting of campaigns on Facebook & Google

Worked in Access to match client data to analyze success of targeting consumers Worked with dashboard data base Ninja Cat to create PPC, Facebook, and miscellaneous reports presented to clients

Day to day execution and administration of digital and social campaigns for a variety of clients

Managed Determined Facebook and Instagram social media accounts Organized and planned meetings for CEO

Provided excellent customer service by welcoming clients and answering incoming calls in a professional courteous manner

Collaborated with co-workers on current and future projects December 2018 - June 2019

Determined Marketing - Brighton, MI

CERTIFICATIONS Marekting Assistant

Profressional References

Barb Savery

Tamra Bezzeg

Operations Supervisor

Hudson Mills Metropark

8801 N. Territorial Road

Dexter, MI 48130

adupv6@r.postjobfree.com

INTERESTS 734-***-****

Reading

Heathly Lifestyle

Board Games

Travel

DIY Projects

Painting

Helping the

Community

Park Manager

Hudson Mills Metropark

8801 N. Territorial Road

Dexter, MI 48130

adupv6@r.postjobfree.com

734-***-****

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