Natalia Tienda

(***) ***- **** adupsp@r.postjobfree.com

OBJECTIVE

Bilingual Licensed Pharmacy Technician experienced in filling prescriptions, processing insurance claims, and providing customer service excellence in a fast-paced environment. Seeking to grow in the healthcare industry through pharmacology best practices, inventory management improvements, and increasing customer retention rates.

EDUCATION

College of the Sequoias Certificate June 2018

Pharmacy Technician Program

Relevant courses: Intro to Pharmacy Technology, Pharmacy Out-patient Practice, Pharmacology, In-patient Operations, Pharmacy Technician Skills Lab, Pharmacy Law and Professional Standards

LICENSE

In good standing with the California Board of Pharmacy since January 2019. License #170127

EXPERIENCE

Pharmacy Technician April 2019 - Current

Cardinal Health (United Health Center) - Fresno

Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.

Review and fulfill written prescription or refill requests without errors to ensure patient safety.

Maintain a working inventory of medications and supplies by reviewing stock levels, recording order information, rotating stock, and ensuring proper storage and security.

Efficiently answer multi-line phone system and process high volume of order requests.

Regularly complete paperwork and enter prescriptions and insurance billing information into patient profile.

Externship - Pharmacy Technician April 2018 – June 2018

Walgreens - Fresno

Completion of 140 hours within a retail pharmacy setting.

Prepare prescription labels and fulfilled medication orders according to the physician request.

Prepackaged commonly requested medications that resulted in faster order completion and improved customer experience.

Performed insurance and billing procedures; trusted cash/credit card handling and proper insurance billing.

Demonstrated utmost accuracy with compounding and mixing.

SKILLS

Medical Terminology

HIPAA Confidentiality

Drug dosage and calculations

Prescription refills

Drug classification and safety

Inventory Management

FDA Compliance

Customer care

Medicare, Medicaid, and Insurance claims processing

Bilingual – Fluent Spanish