CAREER OBJECTIVE Seeking an entry-level position in becoming a Customer Service representative with eight years of experience working in salons that offers customer services with consultations, answering phones, assisting potential clients and regular clients, setting up appointments and using computers to look up clients history and entering information.

COMPUTER

SKILLS Software:

• Microsoft Office

• NCR (POS Systems)

EXPERIENCE Hairstylist, Regis Salon, Virginia Beach, VA May 15 2018 – 2019

• Prepare hair for styling by analyzing hair condition; shampooing and treating hair as appropriate.

• Responding to phone calls and questions from potential clients in a manner consistent with client services philosophy.

• Maintain supplies by checking stock, anticipating needs, placing orders, verifying receipt.

• Produce desired effect by arranging, shaping, curling, cutting, trimming, updos, setting, bleaching, coloring and braiding hair.

Brow Waxing Expert, Ulta Beauty, Virginia Beach, Va February 2020- December 2020

• Assist customers on clinic floor that needs assistance with shade matching or looking for skin care or makeup products.

• Performing brow mapping, facial waxing, makeup services, applying lashes, complimentary eye masks, consultations with clients, applying Benefit cosmetics on clients, sanitizing skin before performing services, scheduling and rescheduling appointments for clients.

• Restocking products on shelves, sanitizing stations, sanitizing makeup brushes.

Hairstylist Hair Cuttery Salon Virginia Beach, Va September 2020- August 2022

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Education Rudy & Kelly Academy-Paul Mitchell Partner School

• Contribute to team effort by accomplishing related tasks as needed., Rudy & Kelly Academy: July 31, 2012-June 30, 2013

• Performed concierge duties- laundry, ripping foils, formulating color at the color bar, oversight with the nail salon.

• Studied hair, nail and skin disorders; anatomy of the body.

• Practiced basic cutting, coloring, relaxer, and styling techniques on the mannequin in class with learning leader.

• Worked with clients on the clinic floor; performed chemical services; cutting, shampooing, coloring; performed manicures and pedicures and also facials.

• Learned sanitation practice requirements for the salon.

Dinwiddie Senior High school

September 2009- June 2012- received High school diploma

Benebabe University

• Participated in a Benebabe University class with Benefit cosmetics learning about skin sanitation, brow mapping, cosmetics and skin care and their purposes, how to up sale on services, take home products and brow tinting.

• Performed brow mapping and tinting in class

• Learned about history of the make up line.

• Used makeup products on classmates skin and learned the purposes.

Mizani Texture class

• Learned about different natural hair care products for different curl patterns.

• Performed different techniques of texturizing natural curly hair with Mizani mild relaxer on curly haired mannequin in the session.

• Applied products on curly haired classmate with natural hair care products provided for the class.

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