Security guard

Wayne Moore

Lee, MA ***** 413-***-**** adupr2@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Dedicated individual who is professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

ACCOMPLISHMENTS

Named Ft. Bragg soldier “of the Quarter” in 1991 and again in 1995.

SKILLS

Heavy Hauling

Time Management

Route Logs

Customer Service

Knowledge of State Roads and Highways

Local Routes Understanding

Shipping and Packaging

GPS and Route Planning

Responsible Driver

Map Reading Skills

Vehicle Cleaning and Maintenance

Verbal and Written Communication

Attention to Detail

Excellent Sense of Direction

Equipment Monitoring

Two-Way Radio Operation

WORK HISTORY

DELIVERY DRIVER 06/2019 to CURRENT

DoorDash Pittsfield, MA

Completed on-time deliveries by choosing best and most efficient routes.

Operated vehicle safely in highly congested areas with no traffic violations.

Delivered packages to customer doorsteps and business offices.

Communicated customer complaints, requests and feedback to company management for swift resolution.

Completed rush deliveries on tight timetables to satisfy customer needs.

Served customers promptly by smoothly collecting and delivering high volume of orders.

Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.

Kept delivery vehicle clean and neat to maintain company's professional reputation.

Verified orders prior to completing deliveries to avoid customer complaints.

Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

UPS DELIVERY ASSISTANT 11/2022 to 01/2023

UPS Pittsfield, MA

Safely loaded items into delivery vehicle to minimize damage while in transit.

Completed and submitted logs and paperwork every day to maintain records.

Completed rush deliveries on tight timetables to satisfy customer needs.

Operated vehicle safely in highly congested areas with no traffic violations.

TRAINING NCO 10/1989 to 02/1997

US Army Fort Bragg, NC

Developed and implemented effective lesson plans to cover necessary material.

Identified training needs and planned classes accordingly.

Trained and licensed [Number] employees to enhance success in field operations.

Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.

Established personnel qualifications and coordinated onboarding activities.

Adjusted instructional strategies according to student needs and understanding of material.

Acted as training subject matter expert and provided extensive technical support to different departments.

Developed lesson plans, instructional materials and written practice tests for [Type] and [Type] training courses.

Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.

Assessed skill gaps for employees in [Type] department and developed training courses to meet identified needs.

Trained over 350 soldiers/paratroopers with graduation rate of over 96%.

Monitored day-to-day activities of 350 soldiers in Headquarters company and employees, noting areas needing improvement and implementing plans for rectification.

Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.

Trained and mentored 350 new personnel hired to fulfill various roles.

SECURITY AND TRANSPORTATION SPECIALIST 05/1995 to 11/1996

US Army Fort Bragg Ft. Bragg, NC

Coordinated schedules and communicated changes to customers.

Worked with service providers to resolve issues and correct delays.

Developed criteria, application instructions, procedural manuals, and contracts for federal ground and Air transportation programs.

Maintained operations in compliance with US Army regulations and United States Military Justice.

Resolved maintenance and repair issues for vehicles and equipment.

Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.

EDUCATION

GED 10/1989

US Army Education Center, Ft Dix, NJ

Awarded jump wings Airborne School

Awarded Primary Leadership and Development

Awarded Good Conduct

Awarded Army Achievement

Awarded Army Accommodations

Awarded Air Assault badge

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