Customer Service Administrative Assistant

Brittany Wilson

Address: ***** ******* ****. ******, ** 70744

Phone: 225-***-****

Email: *****************@*****.***

Objective:

To secure a position that will enable me to use my strong administrative, clerical support and planning skills in order to utilize my customer service expertise, excellent telephone, filing, interpersonal and organizational skills.

Education Experience:

Holden High School – Graduate

Aveda Institute – Graduate

Summary of Skills:

Oversee, supervise, and manage salon

Provide exceptional customer service to clientele

Experienced in Microsoft Word, Excel, PowerPoint, and Outlook

Responsible for ordering all supplies and critical items needed for daily operation

Extremely adept in fast paced environment and detailed multi-tasking

Create and organize clientele files and schedules

Take ownership when new tasks are assigned and complete on time or prior to deadlines

Handles business finances to ensure deadlines and goals are achieved monthly

Manage all inbound and outbound calls for clientele and vendors

Responsible for greeting customers, reviewing orders, providing exceptional customer service

Well versed in adherence to strict HIPAA regulations

Send, receive, and dispatch mail daily

Handle customer service-related issues daily

Handle large amounts of cash and process deposits daily

Secure personal information with extreme privacy and respect

Manages employees with minimal supervision including creating employee schedules, conducting interviews, job postings and new hire information.

Manages social media accounts for marketing purposes

Plans and organizes team building events and community outreach events

Managed commercial switchboard with 6 lines

Submitted insurance information through governmental portal daily

Enrolled members for dental and health insurance

Work Experience:

Studio 63 –Manager and Professional Stylist, 2011– Present

Blue Cross & Blue Shield of Louisiana– Administrative Assistant – 2022

References:

Available upon request

Contact this candidate