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Product Manager

Location:
Fremont, CA
Posted:
January 16, 2023

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Resume:

SANJEEV SHARMA

+1-650-***-**** Sunnyvale, CA

*********@*****.*** https://www.linkedin.com/in/sanjeev-sharma-87259a

~ PRODUCT MANAGER ~

Seasoned product management professional with strategic thinking, proven leadership skills, and strong technical background in payments, mobile, and semiconductor ecosystems. Engaging professional with a proven track record of managing $1B+ revenue product lines while driving full product lifecycle. Astute and analytical problem solver who leads technical, architectural, and business discussions; skilled in managing priorities and timely execution alongside driving product strategy and roadmaps. Has launched multiple 0-1 consumer-facing commerce and payment products and platform services across the globe adopted by 100M+ users. Core competencies include: Product Management TPM e-Commerce Payments embedded payments Blockchain Web3 NFT ML Meta/Facebook Mobile Applications GTM Agile MRDs Cross-Functional Communications Team Leadership WORK EXPERIENCE

Meta April 2019 – Present

MANAGER, Meta Monetization Product (January 2021 – Present) Motivated, inspired, and led a highly specialized team of product owners driving messaging commerce and payment products on all the Meta messaging platforms. Launched catalog, order management, ratings, Peer to Peer (P2P), and Peer to Merchant (P2M) products in multiple countries (India, Brazil, US, Thailand, Indonesia, Europe)

● Shipped zero-to-one conversational commerce and P2M products, which are adopted by millions of users on Instagram in the US and WhatsApp in Brazil; ensured smooth launch and actions were expedient & prioritized

● Increased the transaction count by more than 20x by pivoting commerce offerings in Thailand. Created new catalog, onboarding, and payment flows among other features, which helped find Product-Market Fit

● Rolled out a highly scalable and flexible integration model, enabling Meta to expand its payment footprint in 10+ countries in 2023 with global partners like PayPal, Stripe, etc.

● Drove OKR based roadmap planning for messaging commerce and payments group, implemented a change from bi-annual to a continuous roadmap planning

● Orchestrated alignment and coordination among internal (such as Engineering, Risk, Compliance, Legal, Policy, Support, Finance, Tax, and Marketing, etc.) and external (such as Regulator and payment service providers) partners to launch payments in highly regulated markets

● Ran business reviews for executive leadership, cross-functional, and external partners; clearly communicated key missives and critical updates across team, departmental, business, organizational, and geographic lines TECHNICAL PM, Meta Monetization Product (April 2019 – January 2021) Launched commerce and payment products on WhatsApp, drove the definition and execution of a global service

● Launched P2P and P2M payments offering in India over Universal Payment Interface (UPI) defined by the National Payments Council of India (NPCI) over WhatsApp, adopted by 25M+ users in <2 years

Generated detailed end-to-end user experience (UX) flows. Integrated with four leading UPI payment service providers. Spearheaded building Risk, Compliance, and Customer Support flows and tools. Achieved the goal of zero fraudulent transactions without compromising the user experience

Defined and drove the cutting-edge implementation of the backend compliant with stringent India data localization requirements, which helped secure the launch approval from NPCI

Supervised multiple audits, required by NPCI, to launch and operate the service ensuring corporate and regulatory compliance

Designed and launched a highly successful incentive program that helped acquire 10x more new users than expected

● Launched the industry’s first P2P product in Brazil under the Payment Initiation Service Provider(PISP) license

Established a local entity to meet the licensing requirements for a PISP; led a cross-functional team effort

Built best in class Risk, Compliance, and Security controls mandated by the PISP license

Drove API integrations and performance requirements with multiple ecosystem partners such as Visa, Mastercard, and Cielo for broader distribution

Visa March 2013 – April 2019

SENIOR DIRECTOR, Digital Products (October 2015 – April 2019) Led a Global Digital Product Management & Solution Delivery team of more than 40. Launched tokenized solutions with Visa’s strategic partners based on multiple Visa Digital Products

● Oversaw technical integrations and solutions from concept to launch with Visa issuers and critical partners like Apple, Google, Samsung, PayPal, Amazon

Rolled out VTS with thousands of banks in North America, Europe, Asia Pacific, Africa, the Middle East, and South America. Launched 15+ Visa issuer-branded mobile wallets using Visa Token Service (VTS)

● Partnered with Business Development and Sales teams to evangelize Visa Digital Products APIs, drove technical and pre-sales discussions with issuers, merchants, and partners

● Defined and drove the implementation of the Cloud Based Tokens adopted by top merchants like Apple, Meta, Netflix, PayPal etc. Integrated tokenization APIs in the e-commerce payment and loyalty flows DIRECTOR, Digital Products (March 2013 – September 2015) Member of Visa Token Service (VTS) product management team, managed multiple core service components

● Published functional & operational specifications and APIs of the host card emulation based payment service

● Led the cross-company efforts of building VTS managing Visa network tokens and related services. More than 5 billion tokens are issued through VTS surpassing the number of plastic cards in circulation

Spearheaded multiple work streams defining Visa Token Service APIs and functional capabilities for remote and mobile proximity payments using technologies like Near Field Communication (NFC)

● Coordinated multiple scrum teams responsible for developing Visa Token Services, setting directions for the fast-paced agile product development team

Usedipper.com, Co-Founder June 2012 – November 2013 Mobile-first design driven logistic marketplace presenting the best options for shippers and carriers to move goods Broadcom May 2005 – March 2013

PRODUCT LINE MANAGER (November 2007 – March 2013)

Managed mobile wireless combo product line. Responsibilities included product definition, writing marketing requirements documents, partnering with engineering & operations teams, productization, go-to-market strategy, and post-production management

● Managed multi-billion dollar mobile Wi-Fi, Bluetooth, NFC, and FM combo product line. Introduced the industry’s two most successful combo products for the Smartphone market: BCM4329 and BCM4330

● Head a cross-functional team to define the strategy of the mobile wireless combo product line. Worked on multiple Market Requirements Documents and Return on Investment proposals PRINCIPAL ENGINEER (May 2005 – November 2007)

Technical lead of the application processor platform group, responsible for developing Board Support Packages and device drivers

EDUCATION

Master of Business Administration (MBA), Santa Clara University, California Master of Computer Engineering (MSCPE), Wayne State University, Michigan Bachelor of Electronics Engineering (BSEE), Sardar Patel University, India PATENTS

US20220005013A1, US10667310B2, US20200311246A1, WO2021011934A1, US20160088449A1, US9491626B2, US11443296B2, US10103781B2. Details are available on request. PATENTS

US20220005013A1: Multi-protocol data transfer

US10667310B2: Midrange Contactless Transactions

US20200311246A1: Enhanced consumer device validation WO2021011934A1: System and method utilizing chain of trust US20160088449A1: Motion-based communication mode selection US9491626B2: Enhanced data interface for contactless communications US11443296B2: Methods and systems for e-commerce payment transactions US10103781B2: Contactless data exchange between mobile devices and readers involving value information not necessary to perform a transaction



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