Crystal Kennon
Waddell, AZ *****
***************@*****.***
Enthusiastic, meticulous administrative assistant with solid background in a school office setting. Strong work ethic, well-organized administrative assistant with solid background in a office setting. Strong work ethic,hard-working, excellentmulti-tasking, great telephone and document skills. Highly organizad and well versed in Microsoft Office, school platforms, electronic and paper filing and state information systems.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
School Operations Support Specialist (Learning Solutions) Stride, Inc. - Waddell, AZ
June 2022 to Present
• Bulk Student Creation, TV School System Manager, Reenroll Staff and students, Staff Creation, Student Creation, - withdraw students in multiple K12 platforms Family Transfers, Bulk Assign Courses, School Data Management, Import/Export Classrooms across all K12 systems.
• Work Salesforce SARF cases, SC Partner Enablement cases, and Production Support cases.
• assist in schools closer accounts in TV, and PEAK.
• Work closely with Operations Team and assist in any task or projects that is needed at anytime. Operations Specialist
Stride, Inc. - Miami, AZ
August 2021 to Present
Send and receive records as they are requested.
Create all new enrolled students online electronic folders with the appropriate Enrollment documents and uploaded them to their online folders.
Complete withdrawals as needed and withdrawal students from all systems. Order computers for students when needed and update students online accounts as needed. Conduct student folders audits on a regular basis. Also help wherever I am needed.
Records Clerk
Stride K12 - Glendale, AZ
August 2020 to Present
faxing and receiving records, submitting and processing withdraws, contacting families and schools regarding dropout reporting and homeschool reporting reports, and updating Power School with the correct withdrawal codes, uploading records into systems. Attendance Clerk/ registrar
K12 - Phoenix, AZ
January 2016 to January 2021
• Send attendance notices to families and truancy warnings via email and automated messaging, processed withdraws and Enrollments, ran reports sent and processed records, assisted with various operational projects as needed.
Document Processor
Stride K12 - Herndon, VA
June 2020 to August 2020
Reviewed Enrollment documents for accuracy ina high volume setting, processed and uploaded into systems with precision and speed.
Enrollment Advisor
Primavera Online High School - Chandler, AZ
April 2016 to October 2016
Responsibilities
Handled inbound and outbound phone calls, approved Enrollment documents, completed data entry and ensured students had correct documents for high school enrollment. Provided excellent customer service. Dispatcher
AMR Ambulance - Glendale, AZ
January 2014 to April 2015
Answered phones, data entry, tracked ambulances, took 911 calls, set up general transports for non energy services.
LEAD TEACHER
kinderCare - Gilbert, AZ
March 2013 to November 2013
promoted good behavior by using the positive reinforcement method, taught language development skills through reading and storytelling, taught basic education principles while complying with IEP and ARD goals, kept classrooms clean by sterilizing and disinfecting children's toys & surfaces, communicated regularly with parents about daily activities and behaviors. Lead Teacher and front desk assistant
JBER, AK - JBER, AK
February 2009 to January 2012
Addressed behavioral and learning issues with parents and daycare management staf, maintained a child- friendly environment by allowing frequent access to outdoor activities, answered and managed incoming and outgoing calls while recording accurate messaged, greeted numerous visitors, including VIPs, vendors, and maintained a clean reception area, including lounge and associated areas. Education
High school or equivalent
Skills
• HIPAA
• Office Administration
• Records Management
• EMR Systems
• Data Entry
Additional Information
Skills
• Attention to detail, excellent customer service.
• HIPAA compliance
• OSHA compliance
• superior verbal and written & communication skills
• Calm under pressure
• people- oriented
• self- sufficient & confident
• Microsoft Offic
• State information systems