Tech Support

Muhammad Abdullah

********************@*****.*** 773-***-**** Chicago, IL 60659

WORK EXPERIENCE

Mastec Advanced Technologies May 2022 - Present

Satellite Service Technician Elk Grove Village, IL

Installation of Directv satellite dishes, mounts, and cables for commercial and residential properties.

Troubleshooting receiver, dish and cabling errors.

Adding and replacement of RG-6 coaxial cable, grounding, and wall fishing into a variety of business and homes.

Georgia Nut Company April 2021 – January 2022

Team Lead/Sugar Shelling Niles, IL

As a Sugar Sheller, I regularly dose chocolate gems, to make shells around the product.

Loading boxes of product into large mixer pans.

Dosing product with white and color chemicals to make shells every 10 minutes.

Polishing product and unloading into large plastic totes to be wrapped.

As a Drop Roller Lead, I oversaw a drop rolling room of 3-4 people making chocolate gems.

Signing and completing paperwork of progress made, listing consumption amounts and logging into the system, making tickets to go onto finished pallets, and regularly checking the quality of product before they are sent out.

Assigning workers to load product, unload, and box product.

Perfoming small maintenance on the chocolate tank and pumps, disassembling and cleaning gaskets and pipes.

Fedex August 2019 – April 2021

Package Handler Niles, IL

As a Package Handler, I load and unload packages into 70ft commercial trucks.

oConsistent pace of an assortment of small to very large packages at a steady pace

oLoad rates at an average of 400 packages an hour.

S & C Electric Company May 2020 – October 2020

Press Operator – Assembler - Packer Chicago, IL

As a Press Operator, I operated molding presses to create electric fuses out of silicone.

oI warmed and oiled rods and cores for use in the molding presses.

oFuses made are worth up to 900$ each.

oBleeding and cleaning of presses every other use.

As a Assembler, I assembled molded fuses to be then packed in boxes.

oConnecting multiple copper parts onto fuses.

oUsing voltage tests to ensure parts are viable.

oHundreds of fuses assembled per day.

As a packer, I packed smaller fuses into single fuses for wrapping.

Federal Mogul (Temp) January 2020 – May 2020

Press Operator Chicago, IL

Operating mold presses for use in rubber, aluminum or silicone molding.

Cleaning and mild maintenance of presses.

Flexan May 2019 – August 2019

Press Operator Chicago, IL

Operating molding presses for rubber molding to make medical parts.

Staples September 2018- February 2019

Tech Associate Chicago, IL

Sales of computers and printers, with protection plans and services.

Customer education of computer and printer capabilities.

UPS November 2018 – May 2019

Package Handler Chicago, IL

Loading packages into commercial trucks.

Medinah Society August 2014 – September 2018

Tech Support Chicago, IL

Chicago, IL

Tech support for 20 Windows PCs in use at a community center.

Installation of hardware and software.

Repair and troubleshooting networking, software, and hardware issues.

Assembly and activation of PCs.

EDUCATION

Google IT Support Professional Certificate May 2022- Present

Technical Support Fundamentals

Truman College September 2016 – June 2017

Computer Science Electives Chicago, IL

Introduction to Micro Computers

Computer Science 101

Computer Information Systems

Chicago Virtual Charter School Graduated June 2018

High School

SKILLS

Skills: Press operation, packing, pc troubleshooting, Microsoft Word, loading, sales, bike repair, assembly, production, small team Lead, working with warehouse machinery (pallet jacks, presses, coolant systems)

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