SUMMARY

SKILLS

EXPERIENCE

JEFFREY

BLAUERT

adupi0@r.postjobfree.com

407-***-****

Winter Park, FL 32789

I have 27 years of experience in Hospitality. I am self-motivated and ready to shift my career focus to any opportunity that can utilize my thriving interpersonal and multi-tasking skills, especially in fast-paced, customer-focused environments. I have decades of experience managing staff and day-to-day operations that apply to any industry. I'm well-versed in inventory and budget management as well as adherence to policy and procedure. In addition, I have a passion for quality of service and always look for new strategies to improve productivity/efficiency. I am personable, hard-working, and learn quickly. Therefore, I only ask for the opportunity to prove myself in a new environment where I can build a longstanding career.

• Professional

Creative & Innovative Ideas / Problem-

Solver

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• Outstanding Customer Service

• Positive & Enthusiastic

• Strong Work Ethic

• Suggestive Selling & Upselling

• Experience Trainer

• Multi-Tasker

• Excellent Deadline Management

• Organizational Ability

• Service-oriented Mindset

• Reliable

• Competent & Adaptive Learner

• Collaborator

Solid Communication Skills

(Verbal/Written)

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BARTENDER/MANAGER ON DUTY 01/2012 to Current

310 Park South - Winter Park, FL

Performs in several roles (Bartender, Manager & Shift Lead) in a fast-paced, high-volume restaurant

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• Executes day-to-day bar/restaurant operations while giving superior customer service

• Balances daily registers and generated sales reports for management As the Closing Manager, performs end-of-day reports, handling cash as well making deposits and executing server pay outs

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Serves as an employee trainer for new hires as well as mentor for their continued development

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Conceptualized and collaborated on menu development as well as other business initiatives to improve procedures and boost sales

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Maintained knowledge of bar and menu options to prepare drinks and make food recommendations

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• Responsible for cash handling

• Performs opening and/or closing procedures

Performs weekly bar inventory in addition to ordering and receiving to maintain adequate inventory ensuring bar is well stocked to meet customer demand/needs

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• Operated cash register and Point of Sale (POS) system for cash transactions Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.

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Provided excellent customer service while creating memorable guest experiences one cocktail at a time

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BARTENDER/TRAINER COORDINATOR/SHIFT LEADER 10/2007 to 03/2012 Yak & Yeti (at Disney's Animal Kingdom) - Lake Buena Vista, FL EDUCATION

Performed several roles (Server, Bartender, Food Expeditor/Expo, Shift Lead) in a fast-paced, high-volume restaurant

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Maintained knowledge of bar and menu options to prepare drinks and make food recommendations

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• Upheld the Disney standard in every aspect of the job (attitude, cleanliness) Provided excellent customer service while creating memorable guest experiences one cocktail at a time

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• Responsible for cash handling

• Performed opening/closing procedures

• Performed weekly bar inventory

• Operated cash register and Point of Sale (POS) system for cash transactions SERVER/SERVER SHIFT LEADER 06/2003 to 10/2007

Rainforest Cafe (at Disney's Animal Kingdom) - Lake Buena Vista, FL Performed several roles (Server, Bartender, Food Expeditor/Expo, Shift Lead) in a fast-paced, high-volume restaurant

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Maintained knowledge of bar and menu options to prepare drinks and make food recommendations

•

• Upheld the Disney standard in every aspect of the job (attitude, cleanliness) Provided excellent customer service while creating memorable guest experiences one cocktail at a time

•

• Responsible for cash handling

• Performed opening/closing procedures

• Performed weekly bar inventory

• Operated cash register and Point of Sale (POS) system for cash transactions Neosho High School - Neosho, MO

05/1997

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