Kimberly Turner

Kimberly L. Turner

***** ****** ****** ****

Cordova, TN 38016 901-***-****

Objective:

To obtain a challenging and upwardly position with an innovative company that will allow me to utilize my skills and experience.

To demonstrate my abilities as a proactive team player with emphasis on speed-to-market and delivery of quality service to achieve customer, employee and company strategic goals.

Excellent professionalism, communication, interpersonal and organizational skills to accomplish departmental goals. Proven ability to perform job requirements above and beyond expectations.

Professional attitude and demeanor for relationship with all levels of professionals, as well as work well with others in all circumstances. Adhere to the highest degree of professional standards and strict confidentiality on all matters.

Work History:

Internal Revenue Service

Manager:Summor Mathews-800-***-****

Customer Service Representative/ Accounts Management

Duties: Prepare various reports, provide clerical support, maintain and file records for efficient record keeping. Mail and maintain various documents.

Feb. 2019- Current

AT&T Customer care - June.2013-April.2014 Manager: Sherrell Cooper- 800-***-****

Duties: Answer multi-line calls and provide accurate information to customers.

Customer Service Representative / iPhone Specialist

Wetseal Retail- Sept. 2012-Aug. 2013 Manager: Lesha Poplar- 901/337-5912 Assistance Manager

Duties: Oversee employees, receive and respond to concerns. Attend staff meetings and training seminars.

Icing Boutique-May2007-Nov.2007 Manager: Kendra McNeil-901/382-4734 Sales Representative

Duties: Provide customer service to all customers.

Associates Family Practice- December 2007-May2009 Manager: Jamie Johnson-901/872-6963

Front Desk Clerk

Duties: Answer phones, enter patients in system, and file insurance claims.

Enhancement Boutique- Feb2005-May2007 Manager: Tammie Hester-901/634-343 Sales Representative

Duties: Provide great customer service.

Skills:

References:

Pinnacle Airlines-Oct.2009-Feb.2010 Manager: Ashley Gates 901-***-**** Customer Service Representative

The Buckle- September 2009-April 2010 Manager: Janae

Assistant Manager

Duties: Oversee employees, Attend staff meetings and training.

Regional Adjustment Bureau April 2010-March 2012 Angela Ware 800-***-****

Debt Collector/Customer Service Representative

Duties: Answer multi-lines. Maintain efficient and confidential records.

Skills:

Microsoft Office, 10 key by touch, typing 40wpm, microsoft words, excellent oral communication and management skills.

Tonya Davis 901-***-**** Lisha Poplar 901-***-**** Andrea Gordon 901-***-****

Additional references upon

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