Saiyada Rahamath Bie Jamaludeen

Smyrna, GA

678-***-****, adupdh@r.postjobfree.com

SUMMARY:

3+ years of professional IT experience which includes working as a Salesforce Admin/BA, with hands-on expertise in Design, Business Process, Product Analysis, Requirements Gathering, Implementation, managing all aspects of SDLC, Agile methodology/SAFe in Salesforce Platform.

Worked in Accenture as a Software Engineer with a global payment processing company as a Functional Tester and a Module Lead for Rules Engine which involved testing various scenarios of payment data.

EXPERIENCE SUMMARY:

.

Technology Skills

Approximate Experience

Total Experience

3 years 2 months

Tools: Developer Console, Lucidchart, Confluence, ClearQuest, QC, QTP, RFT, Load Runner, Tableau CRM

3 years

Operating System: Windows, Linux

3 years

Computer Skills: MS Office, G-Suite

3 years

Languages: Java, C, C++,HTML, JavaScript

1 year

Project Management Skills: Task management, prioritization, delegation, task separation, scheduling, risk management, Essential SAFe

1 year

Enterprise Systems:

Payment processing

Salesforce

1 year 8months

1 year 6 months

EDUCATION:

Sona College of Technology, Anna University – Chennai, India 2008-2012

Bachelors in Engineering (BE) in Electronics and Electronics

●US Equivalence: Four years under-graduate study, Bachelor of Science

EXPERIENCE:

3/2021 - Current Senior Architects, Atlanta, GA Salesforce Admin/BA, Full-Time

●Been part of requirement gathering, analysis, design, development, Processes flows and Mapping.

●Created users, profiles, roles, public groups to provide access among and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

●Provided system administration and customization support of internal and customer-facing Salesforce environment, customized applications including lightning components, user permissions, security settings, process builders, visual flows, approval process, formulas, custom objects and validation rules.

●Used tools such as Data Loader for data export, backup and migration between environments.

●Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.

●Hands-on at Salesforce ecosystem, Jira, Confluence, PowerPoint, Word and Advanced Excel in SAFe agile configuration such as Essential SAFe, Scrum Agile, and Kanban methodologies.

●Explore, Integrate and Deploy in a Continuous Delivery Pipeline (CI/CD) model using DevOps process.

●Worked in Agile/Scrum environment with 2-4 week sprints, using Jira for tracking stories, backlogs and tasks.

●Deployed the changes to sandbox and production environments and Provided support and maintenance to the released Products.

06/2012 – 01/2014 Accenture Services Pvt. Ltd., Chennai, India Software Engineer, Full Time

●Module Lead for Rules Engine with a testing team of 4 members.

●Had good understanding of BRD and HLD Documents in detail.

●Mapped the Requirements and Design Id in the Test Plan Phase.

●Prepared & Reviewed the Scenarios prepared for Test Scripts on various releases.

●Involved in Discussions with onshore team to collect the Requirements.

●Attended the status meetings & calls weekly on the issues raised in ClearQuest.

●Coordinated with other module team to complete the validation of test scripts on time.

●Provided the daily Status Report on Test Execution to the onshore team.

●Participated in Risk Review calls of each Release.

●Prepared the Regression Test Scripts specific to the release

●Committed and effective communication with clients.

●Responded to the issues with quick turnaround time.

●Got Appreciation for the REL 2.01 from Client, Manager, and from Team Leads.

●Got Accenture Catalyst award for best performance in the team.

CERTIFICATION:

●Salesforce ADMIN Certification OCT 2022(pursuing)

●SUN Certified Java Programmer 2011

●Certified on C, C++ Programming (NIIT) 2010

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