Service Representative Customer
Resume:
Markia Pruitt
Customer Service Representative
Detroit, MI 48224
************@*****.***
OBJECTIVE
I am trying to obtain a full/part-time position with a trustworthy employer, I am a very patient and outgoing person who can work well under pressure. Compassionately helpful and enjoy being a part of a productive team to accomplish goals.
Authorized to work in the US for any employer
Work Experience
Inbound Customer Service Representative
PSCU - Allen Park, MI
March 2022 to Present
• Provide assistance to customers.
• Help customers with their questions and addresses issues regarding products or services.
• Handle customer complaints.
• Answer incoming calls and offers support to customers.
• Call center
Customer Service Representative
Happy Times Ent. - Detroit, MI
August 2016 to February 2020
Making outbound calls to customers
Answering inbound calls from customers
Scheduling and reschedule appointments
Taking payments for events
Helping customer plan their events
Customer Service Representative/Team Leader
Walmart - Detroit, MI
March 2013 to September 2015
I held the sales team together, providing them with essential and effective training, and motivating them to reach sales goals.
Education
Some College
Wayne County Community College District - Detroit, MI August 2011 to March 2012
High school diploma
Henry Ford High School - Detroit, MI
September 2007 to June 2010
Skills
• Computer skills
• Customer service
• Sales
• Call center
• Microsoft Office
• Documentation review
• Typing
• Leadership
• Cold Calling
• Time management
• CPT Coding
• Event Planning
• Communication skills
• ICD-9
Awards
Meals on wheels
• Meals on wheels is a private non-profit volunteer-based service Certifications and Licenses
Food Handler Certification
Certified Professional Coder
Assessments
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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