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Team Member Case Manager

Location:
Bristol, TN
Posted:
January 15, 2023

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Resume:

Jennifer Blevins

*** ********* **

Bristol, TN **620

423-***-****

aduoyc@r.postjobfree.com

Skills

BLS, ACLS, 12 Lead EKG interpretation, Orthopedic certification, education classes including dysrhythmia, use of restraints, wound care/staging (NDNQI), NIH certification, Case Management, insurance approvals for home equipment, requirements for admission into rehabilitation center, ICD coding.

Experience

May 2019-Present

Ballad Health, Bristol Regional Medical Center, Bristol, TN, Registered Nurse, COVID Unit Case Manager (Observation, Outpatient, Inpatient Status)

● Discharge planning according to Medicare/Medicaid guidelines

● Ensuring IMM/MOON forms were given and signed if patient were in Observation status at 24 hours after admission to hospital.

● Chart reviews - assessing patient’s charts, ensuring their hospital admitting status was still appropriate for their medical condition (working with utilization review and attending physician if not, to have patient status changed)

● Currently Case Manager over COVID, MICU/IMU units. I handle the discharge planning. Many of my patients require inpatient rehab, or LTAC. I handle the referral process, which includes speaking to the patients, family members, insurance companies, and different facilities. In some instances, patients choose to return home with home health or home with hospice care. I assist with providing patients with agency information and obtaining medical equipment if needed, prior to discharge from hospital. I also assist in obtaining financial assistance for patients who are uninsured or will assist with signing patients up with Medicaid (if qualified). I will provide them with names of local agencies who can help them with potential housing, employment, food needs after discharge from hospital. It is my goal to make sure that each and every one of my patients has a safe discharge plan and that the needs of both my patient's and their families are met.

April 2017 - May 2019

State of Franklin Healthcare Associates, (WIC), Johnson City, TN, - Registered Nurse

● Triaging patients (including critical patients who would require transfer to hospitals, contacting EMS and appropriate provider

● Lab Quality Control (obtaining blood work and running tests), reporting critical values to appropriate provider

● Administering breathing treatments

● Intravenous Infusions (along with caring for our Acute care clinic patients on the weekends

● TB skin testing/readings

● Obtaining EKGs with interpretation

● Assisting with laceration repairs

● Handling reportable diseases, notifying Health Department

● Discharge education, as well as home health equipment set up

● Lead nurse at times

June 2016 - January 2018

Quillen Rehabilitation - Registered Nurse/Charge Nurse

● Admitting new patients to facility

● Reviewing rehabilitation policies, procedures, expectations of rehab for both patient, family members and staff

● Full head to toe assessment

● Medication administration

● Assisting with physical therapy

● Administering respiratory breathing treatments

● Discharge planning, follow up appointments, medical equipment needed, safety and patient’s ability to care for themselves at home

● Supervision of LPNs, CNAs

● Responsible for taking up to as many as ten patients at a time

December 2014 - January 2018

The Joint Replacement/Spine Center, Johnson City, TN - Registered Nurse/Charge Nurse

● Taking care of post-operative neuro/joint patients

● Home medication reconciliation

● Monitoring for signs/symptoms of infections

● Removing hemovacs, changing/reinforcing wound vacs when needed

● JP and neurological drain monitoring

● Hourly neurological/musculoskeletal rounding

● Discharge medication education

● Patient safety reporting

● Charge nurse duties, assisting co-workers with insertion of IVs

● Addressed patient/family complaints/concerns

December 2013 - December 2014

Princeton Transitional Care, Johnson City, TN - Registered Nurse/Shift Leader

● Facility was a 30 bed unit where I was responsible for any and all patient/family complaints/concerns at night

● All initial admissions and full admission assessments

● Verifying home medications

● Contacting wound care/physical therapy/occupational therapy/contacting admitting physicians and clarifying orders as needed

● I was also responsible for staffing issues, whether it be internal issues from team member to team member or ensuring that the following shift would be staffed appropriately

● I conducted chart reviews, making sure that the staff were updating care plans, neuroleptic flow sheets according to policy. I also worked with several LPNs whose charts I had to review on a daily basis

● I was also responsible for making sure that the wound care dressings/PICC line dressings/INT dressings as well as the IV tubing/tube feedings were changed and up to date

● Running Code Blues/Rapid Responses until EMS arrived

● Contacted doctors for patient issues

● Patient discharges, as well as discharge education, follow up appointment set up, home medical equipment set up

● Patient bed placement

● Assisted floor nurses with medication administration, starting IVs, wound care

January 2012 - January 2013

The Chest Pain Center, Johnson City, TN - Registered Nurse

● Admitting/discharging patients

● Performing and interpreting EKGs

● Watching Drager monitors for EKG changes

● Monitoring patients for physical changes

● Preparing patients for stress tests (Lexiscans, Treadmill)

● Performing lab draws/running IStat troponins/monitoring for elevated troponins

● Preparing patients for cardiac catheterization, providing patient education regarding procedure, restrictions, what to expect postoperatively

● Caring for post-operative cardiac catheterization patients/monitoring procedure site for possible hematoma formation/signs and symptoms of possible infection

● Charge nurse duties, patient/family concerns or complaints

October 2010 - January 2012

ICU - FWCH, HVMC, JCMC - Registered Nurse

● Complete head to toe physical assessment of patient

● Watching Drager monitors and recognizing differences in heart rhythms/EKG changes

● Obtaining vital signs

● Monitoring intake and output, especially in CHF or renal failure patients

● Taking part in code blue/code blue team

● Carefully monitoring patients on various drips (such as Cardizem, Levophed, Dopamine, Heparin, etc)

● Taking care of trach patients and changing/suctioning them per policy

● NG suctioning

● Starting IVs; obtaining specimens from PICC and central lines, and making sure PICC and Central line dressing and caps were changed according to policy; caring for patients with arterial lines

● Caring for intubated and sedated patients, and performing mouth care/suctioning for said intubated/sedated patients

● Monitoring sedation (Diprivan, Fentanyl)

● Caring for patients with chest tubes, ostomies, monitoring output, assessing color/skin integrity of skin around stoma sites

● Caring for patients in DTs, familiar with use of restraints and assessing the needs of said restraints, making sure restraint orders were signed in required time, as well as assessing the skin under the restraints

● responsible for careful monitoring of patients who have neuro changes and those who are mentally unstable

Education

Sullivan East High School, Bluff City, TN - 1996

Northeast State Community College, Blountville, TN - Associates of Science - 2008

Milligan College - Bachelors of Science in Nursing - 2010

Awards

Northeast State Community College, Cum Laude, Member of National Dean's List, Phi Theta Kappa, and Alpha Sigma Lambda, Who’s Who in America

Milligan College - National Honors Society, Dean’s List



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