RoseAnn Contreras
Goal-Oriented business office manager with a great track record of success. I also multi- task so that I can exceed expectations and deadlines. San Antonio, TX 78215
**********.******@*****.***
I am currently attending Devry University for the next 4 years to complete Cyber Security and Networking, with 5 years of experience in volunteer work for nonprofits, seeking to increase outreach for a humanitarian nonprofit. Through outreach plans and action, improved donations for local Salvation Army, San Antonio Aids Foundation, and the San Antonio Food Bank on my spare time. Authorized to work in the US for any employer
Work Experience
Medical Billing Specialist Extern
South Central Medical Consultants - San Antonio, TX June 2022 to July 2022
Verify coverage and eligibility for medical services Communicate with insurance providers and patients
Review patient bills and correct any missing or inaccurate information Use a billing software to prepare and transmit claims Collect unpaid claims and clear up discrepancies
Investigate and appeal claims that were denied
Complete data entry to update spreadsheets and reports Work with patients to set up payment plans
Adapt to updates and changes in billing software
Business Office Manager/Human Resources/Receptionist Embrace Hospice - San Antonio, TX
August 2017 to June 2022
Maintains office services by organizing office operations procedures, preparing all employees PTO, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions. Human Resources responsibilities, such as onboarding new employee induction organizes the day to day activities of the company or individual, often scan & send emails out to the correct department managers. My position also includes data entry, logistics and making sure resources are available to the employees.
Education
Bachelor's degree in Cybersecurity and Networking
DeVry University-San Antonio - San Antonio, TX
October 2022 to Present
Vocational Training in Medical Billing & Coding
Lamson Institute - San Antonio, TX
January 2020 to February 2021
High school diploma in General Studies
World Hope Academy - San Antonio, TX
August 1997 to June 1999
Skills
• Problem Solving Skills. Critical Thinking Skills. Flexibility. Communication Skills. Teamwork. Organization Skills. Creativity. Emotional Intelligence. (10+ years)
• Medical Records
• Human Resources
• EMR Systems
• Medical Billing
• ICD-10