JEANNIFER ROGERS

Vancouver, WA ***** 360-***-**** aduouq@r.postjobfree.com

SUMMARY

Dedicated individual with experience leading both large and small groups using team management

and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling

appointments, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing

tickets with speed and accuracy.

SKILLS

Processing orders

Improving operations

Delivery procedures

Delegating work

Critical thinker

Data entry

EXPERIENCE

Elkgard Enterprises LLC - Vancouver, WA

Budtender/Glasstender/Sales Associate 08/2021 to Present

•Welcoming customers when they walk in the store and greeting them with a smile, positive attitude, and knowledge about our products.

•Offered exceptional customer service while promoting the company brand and educating customers on the company’s mission and values.

•Extremely well organized and kept store clean.

•Sharp problem solver and able to handle customers complaints on my own, unless manager was requested.

•Provided a quick and exceptional customer experience.

•Answered customer questions.

•Maximized sales transactions.

•Kept store clean.

•Restocked shelves.

•Assisted customers with locating items

Pdq Repair Services Vancouver, WA

Dispatcher 12/2019 to 03/2020

•Monitored dispatch board and adjusted call priorities regularly based on

caller needs.

•Communicated with individuals within inbound call center setting to

complete dispatch support for service/repair calls.

•Resolved customer and vendor issues.

•Supervised driver dispatching and route planning for over a dozen

technicians.

•Kept detailed and updated records of calls.

•Accurately and efficiently responded to over 30 plus daily requests.

Papa Murphy's Vancouver, WA

Shift Manager/Key Holder 03/2017 to 12/2019

•Managed inventory and stock levels in coordination to store specifications.

•Monitored sales and labor performance through analysis of daily and

hourly reports.

•Taught junior employees how to meet operational and sales goals with

proactive strategies.

•Delegated tasks appropriate to individual employees to provide

development opportunities.

•Maintained store in clean and neat manner.

Stay At Home Mom/Wife

Family CEO 01/2004 - 03/2017

•Networking and communication skills

•Organizational skills

•Attention to detail

Multi tasking

•Ability to work under pressure

•Conflict resolution

•Leadership

•Adaptability

Taco Bell Camas, WA

Crew Trainer 01/2002 to 01/2004

•Instructed new team members on correct procedures for all areas of

operations.

•Stayed up to date on requirements of all team positions to optimize

training.

•Assessed training needs, using employee surveys and interviews to gather

data.

EDUCATION AND TRAINING

06/1999 High School Diploma

Camas High School Camas, WA

Contact this candidate