Suzanne D. Fowler

*** *. **** ****** *******, PA 19013 610-***-**** - home 610-***-**** – cell

aduouc@r.postjobfree.com

Special Skills: Several years of administrative and counseling experience in the healthcare field;

capable of working independently and as part of a team; computer literate;

Presentation/training experience; able to handle crisis; marketing skills

WORK EXPERIENCE:

Elwyn, Chester, PA 2008-Present

Parent Educator at a Parenting Program

-Perform intake evaluations s to identify clients’ needs

-Present information on different child raising issues

- Conduct home visits to assess if residence is safe for children

-Prepare monthly reports to Director regarding productivity

Submit monthly reports on each client to their caseworker

-Testify in court as needed on clients’ overall parenting

-Responsible for program operation in Director’s absence

NHS, Philadelphia, PA 2002 - 2008

Senior Counselor

-Facilitate groups and provide individual therapy

-Responsible for clients and their charts on my caseload

-Assisted clients in obtaining more intensive treatment

-Run orientation Group for new clients

-Assist in training new staff

-Member of the client satisfaction committee

NHS of Delaware County, Sharon Hill, PA2005 -2006

Clinical Supervisor

-Provided weekly supervision to staff

… . .-Responsible for checking authorizations for services provided

-Presented various trainings to staff

-Interviewed, hired and trained new staff

-Assisted staff in crisis situations

-Monitored chart maintenance

-Submitted monthly reports on admissions/discharges

NHS of Delaware County, Sharon Hill, PA 1996 -2005

Contract Employee//DUI Program Coordinator Full & part time

-Facilitated groups and individual therapy

-Developed curriculum and presented various programs

-Performed intakes for admissions

-Obtained authorizations for services from public and public insurance providers

-Assisted in training new staff

-Interacted with clients’ probation officers, employers and families

-Assessed clients for appropriate level of care

Universal Health Systems, Chester, PA1999 - 2000

Shift Supervisor/Case Manager

-Managed individual patient caseload with dual diagnosed population

-Responsible for making after care treatment arrangements

-Performed continued stay reviews with various insurance providers

-Provided individual and group therapy

-Supervised staff

American Day Treatment Centers, Drexel Hill, PA1997-1999

Director of Intake

-Conducted assessments to determine appropriate treatment

-Verified clients’ insurance coverage and financial information

-Performed initial utilization review with insurance providers

-Responsible for after care follow up on clients’ progress

-Assisted with marketing

-Supervised support staff

-In charge of facility in Director’s absence

Valley Forge Medical Center and Hospital, Norristown, PA1993- 1996

Senior Counselor

-Developed and delivered educational lectures to patients

-Assessed patients’ needs and developed treatment plans and provided referrals

-Wrote clinical assessments to aid treatment team

-Assisted in training new staff

US Healthcare, Blue Bell, PA1991 – 1993

Client Service Trainer –Employee Assistance Program (EAP)

-Marketed the EAP to prospective companies

-Developed several trainings for presentation to employees

-Presented trainings to in-house staff and clients on various topics

-Assistant Editor of Department Newsletter

-Conducted assessments on clients and determined appropriate treatment

-Determined clients’ eligibility for treatment with their insurance providers

-Provided on-call crisis services to clients

Correctional Medical Systems, Graterford,State Prison, Graterford, PA1986 – 1992

Director of Social Services – Mental Health Unit

-Developed all policies and procedures for Social Services Department

-Coordinated discharge planning for inmates released to general prison population

or to the community

-Arranged and documented mental health court commitment hearings

-Supervised counselor aids and inmate workers

Valley Forge Music Fair, Devon, PA1984 - 1986

Administrative Assistant to the President

-Performed general secretarial duties

-In charge of VIP tickets

-Responsible for making President’s travel arrangements

Moore College of Art, Philadelphia, PA1982 - 1984

Assistant Director of Student Services/Placement

-Planned various student activities on campus

-Coordinated routine meetings with Residential Advisors

-Assisted students with special needs

-Arranged job interviews/job fairs for students

-Presented seminars on resume writing, interviewing skills to students

Help Counseling, Phoenixville, PA1987 – 1994

Co-Facilitator of Intensive Outpatient Program

Provided counseling in group and individual settings

-Assisted with agency inspections

-Assisted in training new staff

EDUCATION:

Master of Social Work and AdministrationGraduated 12/83

West Chester University, West Chester, PA

Bachelor of Arts in English with teacher certificationGraduated 05/77

Lynchburg College, Lynchburg, VA

CERTIFICATION

Chemical Dependency Counselor Certification1991

Penn State University, Great Valley, PA

References available on requestmailto:aduouc@r.postjobfree.com

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