SUMMARY
SKILLS
EXPERIENCE
SHERLY HUBERT
Hampton, Georgia 30228 C: 347-***-**** *******@*****.*** Enthusiastic Assistant Manager offering 15+ years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach. Knowledgeable about retail operations and best practices.
Attentive supervisor with 15+ years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.
Multi-talented manager with 15+ years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.
Fluent in English and Spanish
speaking
Data entry
Customer experience
Product knowledge
Critical thinking
Active listening
Management
Leadership
Teamwork
Interpersonal communication
Skilled manager
ServSafe Manager Certified
01/2011 to Current Manager
Walmart Morrow, GA
Safety use of stand up pallet and pallet Jack
Maintain a 99.9 percent average OSCA
(On shelf customer availability). responsible for overall supervision, mentoring, and training
Performed daily inventory
Research for all discrepancies shipments, inventory and tracking Ensure accuracy integrity of shipments
Consistently ranked #1 department in the division
Developed daily waste logs
Maintained open and professional team relationships to quickly identify and resolve issues.
Communicated and coordinated with multiple departments to achieve top results.
Assessed employees' strengths and delegated tasks based upon expertise and knowledge, which increased workflows by 99%.
Coached new team members on job tasks and performance strategies. 01/2001 to 01/2011 Assistant Manager
EDUCATION AND TRAINING
Cec Entertainment New York, NY
Enforced company policies and procedures to strengthen operational standards across departments.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Completed monthly and weekly paperwork for sales and inventory control Oversaw and calculated inventory counts on monthly basis Developed loyal customers base and increased sales volume through personal attention to customer
Providedatmost proffesionalim and integrity in regards to costumers service and leadership of team leaders
Scheduled team members adjusted schedule on the fly to meet or exceed labor targets
Read, understood, and interpreted reports and guidelines related to new products and specifications of employee rules/policies 05/1997 High School Diploma
Monroe High School Bronx, NY