Care Representative Customer Service
Resume:
Sandra Reed
Freeburn Ky,*****
***********@*****.***
January 15,2023
Dear Hiring Manager,
I'm applying for a position at our company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate an interview at your earliest convenience. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely, Sandra Reed
Sandra Reed
August 19,2020-present
June 2021-October 2021
April 2nd- present
May 1995
August 96-May 98
Sandra Reed
905 Barrenshee Rd. Freeburn Ky,41528
606-***-**** • ***********@*****.***
Objective
Experienced professional seeking to fill Customer Service position. Key Qualifications
● Microsoft Word and Excel
● Outlook
● Flexible and Adaptable
● Retail Customer Care Experience
● Analyzed orders and Verified
● Critical thinking & problem solving skills
● People Person
● Knowledgeable in RCC procedures
● Attentive
● Determined
● Leadership
Order Entry (call center) @ Home
Customer Service Specialist Tier 1 / Sales specialist Conduent
● I work as a customer care representative / sales on a huge tech company project . I verified orders
,cancelled orders, made updates to orders . I authorized payments, returns and consulted with all other departments such as fraud, shipping to name a few. I also assist with purchases, insurance. Flex Supervisor
Conduent
● I lead a team of twenty two working on a project for a huge tech company. I coached, reviewed calls, distributed client updates to procedures.
Trainer (Flex)
Conduent
● I train groups of 50 for a service customer role on one of our company’s biggest project. Education
High School Diploma
Phelps High School
● Graduated with a <3.9 GPA.
Associates In Accounting
Morehead State University
References
Available upon request.
Contact this candidate