GRALITA RAVENELL
****************@*****.*** 917-***-**** MOUNT VERNON, NY 10552
Summary
Seeking opportunity to grow in a position as a service coordinator where i can use my accumulated skills as Strategic planning and client relationship experience. Thrives in team-oriented or self-motivated environments. Offers articulate communication skills, both verbal and written. Hardworking with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments.
Skills
Patient relationship management
Quality improvements.
Verbal communication
Planning and organization
Supply ordering
Stock management
Cash register operation
Invoice verification
Employee coaching
Client communication
Patient relations
Quick problem solver
Grooming and bathing assistance
Infection control procedures
Monitoring fluids
Medical terminology knowledge
General housekeeping ability
Collecting specimens
Performing patient intakes
Calm and level-headed under duress
Catheter change and preparation
Assisting with personal grooming
Reliable transportation
Understands mobility assistance needs
Charting expertise
Quality assurance controls
Experience
Certified Nursing Assistant - The Wartburg (Mount Vernon, NY )
November 2007 - Current
Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Documented patient intake and dietary requirements and assisted with feeding.
Provided personal nursing assistance in pre- and post-operative situations.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Used mobility devices to transport patients.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
Engaged with patient family and friends to provide courteous visit experience.
Delivered high level of care to every patient.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Comforted patients and provided each with reassurance and encouragement.
Followed safe lifting techniques and individual resident lifting instructions.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Assisted with adequate nutrition and fluid intake.
Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Assisted over 8 residents per day with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Managed supplies and restocked inventory to promote optimal availability for patient care.
also woks in the rehab center from 2013 to present
Medical Technician - The Fountain At Rivervue (Tuckahoe, NY )
February 2006 - March 2016
Provided excellent patient support and care to patients and families.
Provided medical technology information by answering questions and requests.
Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
Monitored medical supply inventory to ensure consistent availability of critical items.
Supported healthcare teams in consistently delivering timely and quality care according to company standards.
Observed and recorded vital signs and reported changes to physicians or nurses.
Maintained laboratory supplies inventory by checking stock to determine inventory level.
Processed orders for lab testing and liaised with physicians to review results.
Performed blood draws while offering compassionate care.
Provided medical technology information to patients and families and determined normal and abnormal components in samples.
Performed urinalysis, hematology, chemistry and other testing procedures.
Executed and analyzed tests in areas including chemistry, hematology, urinalysis, serology, histology, and bacteriology to aid physicians in diagnosing and treating diseases.
Kitchen Supervisor - Whitsons Culinary Group (Mount Vernon, NY )
September 2003 - June 2005
Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Oversaw food preparation, production and presentation according to quality standards.
Trained workers in every position, including food preparation, money handling and cleaning roles.
Managed inventory records and supply orders to cut costs by 20%.
Education and Training
GED
Bronx Community College of The City University of New York, The Bronx, NY
EKG / PHLEBOTOMY
March 2014
ABC Training Center, The Bronx, NY
Certified Nursing Assistant
February 2000
ABC Training Center, The Bronx, NY