Edward A. Bassett, MS

540-***-**** aduoq4@r.postjobfree.com 25 Monroe St. #128, Loudoun County, VA 20175 United States Citizen

Vacancy #:

A highly motivated, resourceful, and technically savvy professional seeking to leverage solid qualifications and a multifaceted background that includes demonstrated technical experience, valuable industry credentials, and a master’s degree in information assurance and security from American Intercontinental University to step into a remote position as an Information Security Compliance Analyst/Auditor and continue advancing professionally within the federal Information Technology (IT) space

Credentials:

CompTIA A+ Certification

CompTIA Network+ Certification

Microsoft Certified Professional (MCP)

Education:

MBA, Project Management & Technology Management, American Intercontinental University In progress

MS, Information Assurance & Security, American Intercontinental University 2022

BS, Information Assurance & Security, American Intercontinental University 2020

Professional Technical Experience:

Traveling Coaches Various Feb 2005 - Dec 2010

Hours: 40/wk.

Salary: $40K/yr.

Supervisor: Becky De Luna, 214-***-****

Software Installation & Training – Cybersecurity & ISSO compliance - Technical Support & Troubleshooting

-Works with internal teams to develop response strategies for technical challenges, prioritizing and managing multiple open tickets at once while ensuring the prompt escalation of unresolved issues to the appropriate team

-Employs technical, computing, and communication skills in a fast-paced environment, establishing a reputation as an active team member committed to operational excellence

-Document all relevant NIST 800-53 and 4300A Security Controls and applicable departmental policies for each IT system the ISSO is responsible for

- Maintaining FISMA complianc

-Engages exceptional verbal and written communication skills when communicating with clients to address on-demand concerns and resolve issues—regularly connecting with client leadership to deliver status updates, manage expectations, and act as a point of escalation for any issues that arise

-Demonstrates consistent composure and a calm, focused demeanor in a variety of challenging situations, engaging in complex problem-solving to rapidly identify, diagnose, and respond to conflict inquiries in a high-stress environment

-Aligns capabilities with accountability standards throughout the entire customer relationship lifecycle while employing customer experience strategies that focus on improving engagement, retention, and satisfaction

Network & Systems Analytics:

-Responsible for ensuring optimal functionality and performance for workstations, equipment, and networks—engaging security, quality assurance, and testing protocols as necessary to maintain usability and protect data integrity

-Conducts risk assessments and introduced data-driven strategies for mitigating impacts, ensuring the prompt correction of equipment issues and the proper completion of all technical documentation

-Remains familiar with new and existing security vulnerability trends, countermeasures, and security tools while staying up to date on emerging threat mitigation technologies and their capabilities

-Performs threat analysis and vulnerability testing as needed, employing strong attention to detail and notable technical intuition to identify and mitigate risks to systems, networks, and equipment

-Facilitates preventive maintenance tests to ensure equipment is functioning correctly according to quality and performance standards, promptly troubleshooting malfunctions, scheduling repairs, and monitoring inventory levels

Operational Management:

-Establishes daily roadmaps for operational processes, identifying requirements, prioritizing tasks, and ensuring their timely completion—proactively implementing strategies for resolving challenges and improving the performance of logistical planning and coordination efforts throughout each shift

-Implements strategies for resolving challenges—employing risk assessment techniques to manage and mitigate potential operational impacts, reduce recurrence, and identify actionable solutions for future activities

-Successfully navigates the complexities of logistical and inventory-related management functions—overseeing shipping and receiving, tracking deliveries, troubleshooting, and monitoring stock— employing strong organizational skills and innate flexibility to manage against timelines in service-centric environments

-Communicates best practices for tapping into existing capabilities and resources in support of improved operational efficiency and performance—implementing strategies for resolving challenges, leveraging critical thinking and problem-solving skills to introduce solutions and process improvements

Additional Work History:

Manager, Trade Analyst, Randstad New York, NY Jan 2001 - Dec 2005

Investment Representative, Banking & Finance, ADP Suffolk County, NY Jun 2000 - Dec 2001

Customer Service Representative, United Parcel Service Carl Place/Uniondale, NY Mar 1996 - Jun 2000

Accounting, Payroll Supervisor, The Port Authority New York, NY Jun 1992 - Mar 1996

Investment Representative, GKN Securities New York, NYC Jun 1991 - Jun 1992

Technical Skills:

Software & Tools: Microsoft Office Suite (Word, Excel, PowerPoint), Infosec

Operating Systems: Windows

Functions: Maintain General Ledgers, Security Protocols, Digital Key Management, Vulnerability Assessments, Enterprise Information Systems, Scripting Languages, Web Application Development, Software Installation, System Administration, Requirements Integration, Technical Report Writing, Incident Response, Networking Services, Systems Control, Application Audits, Attack Countermeasures, IaaS & PaaS, ISO27001, NIST - Information Security Frameworks, Identity & Access Management, Disaster Recover, Database Management Systems, Enterprise Network Design, Network Analysis

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