Sales Associate Customer Service

Professional Summary

Skills

Work History

Rќяяіћ HќѦљђ Kіћє

**** ****** **** *****, **********, NC 28409 • 910-***-**** • **********@*****.*** Experienced sales professional with strong leadership and relationship-building skills. To obtain a position in customer service and sales with a progressive company that understands the importance of satisfying the needs of the customer, identifying with their point of view, and giving superior service. Team leadership

Interpersonal and written communication

Strong verbal communication

Product testing

Lighting Sales, 05/2016 to Current

Bayside Lighting Design – Wilmington, NC

Select lighting with customers, contractors, & electricians. Arrange displays, answer phones, Help walk in customers determine their specific needs for lighting. Copied, logged and scanned supporting documentation. Entered details such as payments, account information and call logs into the computer system. Responded to customer requests via telephone and email. Sales Associate, 02/2015 to 05/2016

Hubbard Plumbing – Wilmington, NC

Sales in plumbing and lighting.

Wrote, negotiated and finalized sales contracts.

Suggested accessories and complementary purchases. Prepared sales slips and sales contracts.

Prepared merchandise for distribution and placement across sales floor. Provided repeat customers with exceptional care and attention. Sales Associate, 10/2012 to 02/2015

Atlantic Appliance & Hardware – Wilmington, NC

Sales in Hardware & appliances.

Suggested accessories and complementary purchases. Prepared merchandise for sales floor by pricing or tagging. Worked collaboratively in team environment.

Demonstrated use and care of merchandise.

Prepared sales slips and sales contracts.

Wrote, negotiated and finalized sales contracts.

Organized racks and shelves to maintain visual appeal of the store. Helped customers with questions, problems and complaints in person and via telephone. Provided repeat customers with exceptional care and attention. Sales Assistant, 04/2011 to 07/2012

Ann Taylor – Mount Pleasant, SC

Assist customers with their selection of clothing. Set up window displays. Open & close store several times a week, deposit large amounts of money on a daily basis. Receptionist, 01/2011 to 07/2011

Mount Pleasant Dermatology LLC – Mt. Pleasant, SC

Answered telephone inquiries from clients, vendors and the public. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Greeted customers and visitors in-person and via telephone calls. Director Of Operations, 09/2009 to 09/2010

Spring Creek Farms – Clinton, NC

Placed orders for seed plant, placed orders for crops. Communicated with business associates to sell and or clean seed. Maintained and presented payroll. Managed and directed employees on a daily basis. Sales Associate, 03/2003 to 07/2010

Atlantic Appliance & Hardware – Wilmington, NC

Created displays in the showroom. Consulted with builders and clients to determine their needs for both residential and commercial dwellings.

Prepared sales slips and sales contracts.

Worked collaboratively in team environment.

Provided repeat customers with exceptional care and attention. Helped customers with questions, problems and complaints in person and via telephone. Lighting Sales, 06/1993 to 03/2003

Butlers Electric Supply – Wilmington, NC

Consulted with homeowners to determine their specific needs in the home to select the appropriate light Education

fixtures for their budget..

High School Diploma: 1981

New Hanover High School - Wilmington, NC

1993

Miller Motte Business College - Wilmington, NC

General Study

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