Customer Service Training Coordinator

Saira Scharpf

Resturant Manager with over **yrs experience in a Managment role

South Milwaukee, WI 53172

*************@*****.***

+1-414-***-****

1. Ran different types of resturants from corporate owned to small business 2. Able to oversee a team of only myself and one other to a full 7 person crew 3. Outstanding customer service skills

4. Great attitude and very personable

5. Pride myself on work ethic and attendance

Authorized to work in the US for any employer

Work Experience

Restaurant Manager

Boo Boo's Sandwich Shop - Walkers Point WI

March 2017 to October 2022

• Ran the day to day aspects of the restaurant

• Handled all customer's that came in from taking orders, phone calls,customer service,and any other situation that may occur

• Set and maintained restaurant standards

• Have had many yelp reviews on my customer service

• Inventory and ordering

• Cash handling and deposit

•

Training Coordinator

Arby's - Cudahy, WI

July 2015 to February 2019

• Ran a shift of up to 7 employees

• Interviewed and trained new hires

• Trained all employees on new product

• Handled any customer related issues

• Inventory/Ordering

• Cash handling and deposit

Education

Some Collage

Skills

• Restaurant Management

• Restaurant Experience

• Profit & Loss

• Labor Cost Analysis

• Management

• Food Safety

• Recruiting

• Supervising Experience

• POS

• Guest Services

• Kitchen Management Experience

• Interviewing

• Serving Experience

• Kitchen Experience

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