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Front Desk Customer Service

Location:
Plano, TX
Posted:
January 14, 2023

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Resume:

Sasalia Setiono

**** *********** **.

Plano, TX 75023

817-***-****

aduof9@r.postjobfree.com

EXPERIENCE

Us dermatology partners

June 2022- present

Scribe, draw up injection, inject patients, assist in skin biopsies, assist in surgeries, schedule, assist patients in aftercare and scheduling, collaborate and work with healthcare providers and sales rep.

Legacy orthopedic & sports medicine

December 2021- June 2022

Bring patients in and out, chart prep, assist physicians, order X-rays and mri, schedule surgery, draw up injections, update HPI.

Balie LLC, Plano- Assistant Manager

July 2018- Jan 2023

Skilled in excel, java, perform cost benefit and analyze needs of consumers, develop positive business relationships, training, evaluating performance, problem solving skill, program design, successful planning and performance management, collaborating with physicians, and talent management.

Bright eyes vision clinic-Associate

January 2021-present

Front desk, assists patients, insurance terminology, teamwork, customer service

85C Bakery, Plano—Post/ Barista/ Associate

June 2017- August 2019

Cashier/Front Desk, Customer Service, Baker, Bread/Post, Drinks, Trained others

Plato’s Closet, Plano—Associate/Front Desk

January 2016 - June2017

Cashier/Front Desk, Customer Service, Restocking, Trained others

University of Texas at Dallas, Richardson— Undergraduate Research Assistant

August 2018 - present

Participate in the design, administration and monitoring of clinical trials. Analyze and evaluate clinical data, demonstrate, and train other students.

Medical City, Plano- Volunteer

October 2018- October 2020

Customer Service, teamwork, trained other volunteers, management/Front Desk

EDUCATION

University of Texas at Dallas, Richardson — Healthcare Studies and management

August 2017- May 2020

Plano Senior High School, Plano— high school degree

August 2015 - May 2017

PROJECTS

Breast Cancer/Cell Cultures— monitoring of clinical trials. Analyze and evaluate clinical data gathered.

Hyperpolarized Magnetic Resonance- aim to explore and investigate new hyperpolarized NMR and MRI bio sensors to improve medical diagnostics.

SKILLS

Customer Service

Interpersonal Skills

Problem Solving

Teamwork

Management skills

Communication Skills

Computer Skills

Organization Skills

AWARDS

AES Scholarship

Fall 2017 Dean’s List

LANGUAGES

English, Indonesian, Some Spanish



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