LINDSAY WADE

***** *** *** ** * #B*** 253-***-****

Tacoma, WA 98445

EXPERIENCE

TRA MEDICAL IMAGING

Tacoma, WA

**/**** – present

●Greets patients as they arrive and ensures appropriate paperwork and accompanying documentation is completed for patient file and billing

●Inputs and / or updates patient demographic information

●Highly developed interpersonal skills

●Ensures and promotes high quality customer service at all times while demonstrating professional work behavior

●Listens to every patients needs with confidentiality

●Schedules, reschedules and cancels appointments at patient request

●Ability to prioritize daily work

●Proficient in scheduling MRI, CT, Ultrasound, mammograms, fluoroscopy, bone density and x-ray exams as well as prep

●Accepts incoming calls pleasantly and appropriately

●Checks referrals for accuracy

●Experience with medical terminology

●Knowledge of WORD, EXCEL,EPIC, FHS, PACS, Cross cultural, Universal Language, Zotec for payments, and any other programs used for patient care

●23 years growing with Diagnostic Imaging NW / TRA, gaining experience in different departments and locations

EDUCATION

Eton Technical Institute – Computer Office Administration

SKILLS

Able to handle heavy volume in a professional and accurate manner

Excellent customer service and verbal communication

Experience with computer programs for patient care

High energy

Familiarity with Medical Terminology, Typing 40+wpm