Michelle Payne

Phone: 515-***-****

Email: aduodu@r.postjobfree.com

Employment History

**/**** - **/****

Customer Service Representative

ANDERSON-ERICKSON DAIRY CO, DES MOINES, IA

Answered incoming calls about dairy accounts

Processed and entered invoice information for billing

Resolved inquires regarding dairy orders

Distributed internal office mail and invoices

07/2020 - 02/2021

Housekeeper

Tru Lawn Care Service, LLC, Des Moines, IA

Assisted patients and visitors requesting directions and information

Provided demonstrative training to newly hired employees

Followed OSHA rules and standards pertaining to waste removal and sanitizing surface areas

Responsible for aesthetic appearance and cleanliness of patient rooms

09/2014 - 04/2019

Bus Operator

Des Moines Area Regional Transit, Des Moines, IA

Transported passengers to various locations on fixed local and suburban routes

Collected fares via cash, passes, or company access badges for service

Performed safety inspections of vehicle prior to service and the end of service

Resolved customer issues and inquires

08/2012 - 04/2013

Receptionist

Toyota of Des Moines, Grimes, IA

Processed down payments to hold vehicles selected for purchase and issued receipts

Transferred and directed calls, guests, and mail to correct staff members

Responded to all customer inquiries in a concise, friendly, and professional manner

Performed clerical work such as sorting mail, restocking brochures, and setting service appointments

Education History

Administrative Assistant

1 Year of College or a Technical or Vocational School

Ankeny Des Moines Area Community College, Ankeny, IA

Occupational Licenses, Certificates and Training

04/1994

United States Navy

E3

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